Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

(803 Reviews)

100% Would Recommend
Latest Review 2 days ago

Reviews


TT
Trudy T.
Fallbrook, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Spoke with Trudy's husband. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VP
Virginia P.
Fallbrook, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Spoke with Ed. He said that he has been with Steve for about 20 years and that every time he takes any vehicle there, the staff perform their duties. If there is something wrong with the vehicle, Steve always calls him and checks with him prior to doing any mechanical work to let him know how much it's going to cost him. The business has always been on time and performs as directed.
This review was collected via phone interview by Customer Research Inc.

DC
Diane C.
Fallbrook, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Diane said the business completed service in a timely manner. The costs for services on the vehicle were discussed up front.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Fallbrook, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Jeff said the business was wonderful in every aspect. He liked Steve.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Fallbrook, CA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Jeremy said Steven gives good service and he is trustworthy.
This review was collected via phone interview by Customer Research Inc.

RY
roger y.
Fallbrook, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Young's Xterra
As always, our experience at Fallbrook Garage was excellent. Steve is timely and had the X in and out without any delays. We expect the best and know we will receive it. We wouldn't go anywhere else.

MH
MATT H.
Fallbrook, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Fair, honest and reliable
Fair, honest and reliable

KB
Kelly B.
Fallbrook, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Kelly said the staff were very honest and he could trust them working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Tania M.
Temecula, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Tania said the mechanic was very honest and reasonable. She was pleased with the service. She has no complaints, and it was exceptional service all around.
This review was collected via phone interview by Customer Research Inc.

HT
HOLLY T.
Fallbrook, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
Full Tire service
Steve & Chris are always pleasant & fair to us every time we get our vehicles repaired, no matter how small or large the job.
Thank you for that!
Tim, Holly & kids : )

CC
CHRIS C.
Murrieta, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Friendly and efficient.
Steve and Chris have been working on my vehicles for mant many years. They have always taken care of me and that's why I always maintained a service with them. I will continue to do so.

LO
Lina O.
Fallbrook, CA
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Lina said the service was good.
This review was collected via phone interview by Customer Research Inc.

CG
CHRISTIAN G.
Fallbrook, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Great service
Service is great. Works done efficiently.

RS
robert s.
Fallbrook, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Steve and Chris are always accommodating
They are always accommodating as far as our schedule and do a great job!

JL
JANE L.
Fallbrook, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Very reliable, very thorough, very fair, and very pleasant.
Chris and Steve are a great team. I love taking our cars to them for regular service or when we are having a problem. They always take care of it without much ado.

DP
Dylan P.
Temecula, CA
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Dylan said the business was nice and quick.
This review was collected via phone interview by Customer Research Inc.

AH
ALLISON H.
Oceanside, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Always Great Service
They always keep me up to date, if follow up service is needed, for good maintenance for my truck.

EV
ELIZABETH V.
Fallbrook, CA
Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/22/2018
Not the best visit
Brought my car in for an oil change and air in tires only. I was charged an extra $26.60 for an air filter that I did not ask for and no one called me before doing this. Total of $76.18 instead of my usual $42.93. The next day my car wouldn't start. AAA said the garage must not have checked the standard things when an oil change is done (battery voltage, etc). Now my engine light is on and my car is driving strangely. This is the first time I've ever had issues with my car. 2010 Hyundai Tucson.
Steve T. from Fallbrook Garage & Qwik Lube responded on 02/22/2018

sorry elizabeth first ive heard of this why havnt you called us to let us know there was a problem i will try to call you so we can see what happened and take care of this


BC
Bridget C.
Fallbrook, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Bridget said the employees were civil and pay attention to detail. They showed her something wrong with her vehicle that she did not realize was wrong. This business was great, and she just loves it.
This review was collected via phone interview by Customer Research Inc.

TT
Trudy T.
Fallbrook, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Trudy said the service was excellent and they would miss this business when it moves out of town.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 803 in total