Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

279 Reviews

99% Would Recommend
Latest Review 22 days ago

Reviews


NP
NICOLE P.
North Syracuse, NY
Kia Rio
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05/02/2018 Category: Service
Great place!!!
Staff was friendly. Establishment was clean. Service was fast and efficient. Thank you!

SD
STEVE D.
Clay, NY
Toyota Corolla
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04/30/2018 Category: Service
Friendly and trustworthy
First auto has always been my top choice of mechanic. I only stopped going when I had free maintenance with a dealer. Now that it had expired, I am happy to be back with a mechanic I can trust and who understands my needs. They kept my old beater running and now I trust them with my new car to keep it in top shape.

DR
DAVID R.
Lacona, NY
Honda CR-V
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04/29/2018 Category: Service
Great customer service
Job well done.

AF
AL/SUE F.
Syracuse, NY
Chevrolet HHR
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04/24/2018 Category: Service
High Fives All Around
One can't ask for more!

LM
LYNN and BILL M.
Liverpool, NY
Ford Ranger
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04/19/2018 Category: Service
oil change
apt made car taken in on time and done within a reasonable time

ED
ERIN D.
Camillus, NY
Toyota 4Runner
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04/17/2018 Category: Service
Helpful, informative staff
Everyone is always very helpful and take the time to review my car problems. They charge reasonable rates and have always worked on my car quickly and efficiently. I will definitely be going back to them.

JD
JOE/SUSAN D.
Jamesville, NY
Honda CR-V
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04/14/2018 Category: Service
Tire change
Always have my back. Honest, efficient, fair

JS
JIM S.
Syracuse, NY
Ford E450 Super Duty 1 1/2 Ton
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04/13/2018 Category: Service
Bus repair
Great service, on time every time!!

SD
SEAN D.
Liverpool, NY
Ford Super Duty F-250 SRW
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04/12/2018 Category: Service
Quality Service
First Automotive is a local business you can trust, it's refreshing to go to an automotive shop and know your being dealt with fairly. I have used them several times with never an issue. Quality customer service and honest business is far and few between now days it seems.

ND
NICK D.
Liverpool, NY
Chevrolet Silverado 1500
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04/07/2018 Category: Service
Zoom zoom
Quick and honest automotive service

BB
BETSY B.
Syracuse, NY
Kia Sorento
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04/06/2018 Category: Service
Calmed my fears
Car starting making noise as I was driving my daughter back to school out of state. Called and spoke with Grayson and he calmed my fears. I drove home ok and delivered my vehicle to First Automotive the next day. They diagnosed and fixed my problem - replacing two struts.

MS
MARY KENT S.
Liverpool, NY
Volkswagen Jetta Wagon
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04/06/2018 Category: Service
Genuine Customer Service!
The Approach they use in delivering Repair Costs.

CL
CARMEN L.
Fayetteville, NY
Nissan Murano
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03/31/2018 Category: Service
Quality
Professional.

ML
MIKE L.
Liverpool, NY
BMW Z3
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03/30/2018 Category: Service
z3 bmw
This is the only place I will take my cars, great job

PG
PATRICK G.
Liverpool, NY
Dodge Grand Caravan
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03/28/2018 Category: Service
customer service over the phone and in the shop is excellent.
Very friendly staff. Fixed my vehicle the next day. Very professional staff.

PN
PHIL N.
Liverpool, NY
Dodge 3500HD
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03/26/2018 Category: Service
Honest, straightforward.
I can always count on Mark and the guys to give me excellent service and a complete honest description of what was needed and what was done for repair. Their customer service is second to none in this area.

MG
MONIKA G.
La Fayette, NY
Mercedes-Benz C240
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03/26/2018 Category: Service
Definitely the place to go.
Priceing is reasonable, crustomer service is amazing, and they were a lot quicker than I expected. When I have another issue I will be going back here.

AM
AL M.
Liverpool, NY
Jeep Liberty
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03/23/2018 Category: Service
Inspectiion tire rotation oil change
Excellent! Service with a smile.

ET
Eric T.
Liverpool, NY
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03/22/2018
Excellent work, very professional and friendly
I've had plenty of repair work done here and the service is always top notch and professional. Mark and his crew are helpful, knowledgeable and go the extra mile to make sure everything is taken care of. Highly recommended.

CP
CAROLYN P.
Liverpool, NY
Nissan Sentra
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03/21/2018 Category: Service
Very pleasant atmosphere, excellent work.
Warm friendly staff.