Paul has been with this business for 14 or 15 years now. Paul grew up in the auto parts business, he knows the business, and if he wasn't 60 with an extremely bad back, he'd do his own work. This business has replaced transmissions and engines and everything for him, and he sees no reason to go anywhere else. This business knows what they are doing. A person can go in at any given time and see a Shelby GT40, which is a half-million dollar vehicle for the original, or a person can see a '63 GTO, or any of the late 60's and early 70's muscle cars, and he's taken all from the frame up, restored them, and made them the beauties they once were. There are auto businesses, and there are businesses of gear heads. A gear head is someone who lives, eats, and breathes anything with gears, including motorcycles, and Brian Newsom, the owner, is a gear head. There are 5x7's of every vehicle he's had in competition in the waiting room, the office, and the hall down to the shop area 2-3 times over. Paul said Brian finally had to stop putting his 1st place trophies in the office because people were walking off with them. Brian had so many that if one was missing it wasn't always noticeable at first. Brian makes a vehicle perfect. When he goes to the competitions he tells them not to give him a trophy and he tells them they should give it to someone who really has to work for it, because he does it for a living, but they give him the trophies and honor him anyway. They're a great bunch of guys at this business, including Bill the service manager, a great bunch of guys for the crew, and Loretta, the office manager. They're just a great bunch.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
