First Choice Auto Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

470 Reviews

99% Would Recommend
Latest Review 7 days ago
Earl B. on 12/04/2017
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Earl said the employees provided good service.
Vehicle: Ford Expedition
Category: Service
Service Date: 11/29/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Isach S. on 11/28/2017
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Isach said he went in for a check engine light. The staff examined it and then went back inside.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 11/16/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Kathy T. on 11/28/2017
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Kathy said the staff were nice and they worked on her vehicle in good time.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 11/16/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
STEVE H. on 11/27/2017
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"Courteous, professional and punctual."
I came in for an oil change and tire change to studded tires. I tried to explain I wanted the better road tires on the back moved up front and the 'front tires changes to the studded tires' (I left off 'and put them on the back').
When I was called that the car was ready and saw the studded tires on the front - I knew I had mis-spoke and got what I asked for. When I asked to switch studded tires to the back, the front desk gentleman (sorry don't remember his name) just smiled and said 'no problem, we can switch that right away' and took care of it. I thought his reaction was golden - it's easy when things go as expected, the high road is a courteous and professional manner even when things don't go so well. I love these guys, it appears respect among employees and toward clients is a priority, and was reflected here.
Vehicle: Mercury Grand Marquis
Service Date: 11/24/2017
Review Created: 11/27/2017 07:02 AM
Shirley R. on 11/21/2017
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Shirley said they did an excellent job.
Vehicle: Kia Optima
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael L. on 11/21/2017
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Michael said the employees are professional, and know what they are doing.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Susan P. on 11/16/2017
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Susan said the staff were really honest. They took time to explain things and even asked her questions. She stated this made her feel very comfortable.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/09/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Joseph J. on 11/13/2017
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Joseph said everything went well. The service was smooth and quick. They handled his vehicle with care. Most importantly, his vehicle works now.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Alicia M. on 11/07/2017
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Spoke with Isabell. She said the customer service at this business is good.
Vehicle: Jeep Commander
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
HUGH B. on 11/04/2017
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"tune up"
car now runs smoothly
Vehicle: Kia Sportage
Service Date: 11/02/2017
Review Created: 11/04/2017 10:18 AM
Chase A. on 11/02/2017
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Chase said he always goes to this business.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
JAMES N. on 10/29/2017
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" Headlight change "
With all the obstructions these days yet it was changed in a half hour great service . Excellent technicians
Vehicle: Cadillac SRX
Service Date: 10/21/2017
Review Created: 10/29/2017 07:10 PM
HUGH B. on 10/27/2017
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"Come again"
You guys were professional, friendly and perfectly on time.
Vehicle: GMC Yukon XL
Service Date: 10/25/2017
Review Created: 10/27/2017 09:58 AM
Davis T. on 10/27/2017
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Spoke with Trevor. He said the business charges fair prices for repairs. The staff are straight with him and give him great customer service. He is a returning customer.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 10/27/2017
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Jeff said the staff were great.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
DAVID K. on 10/20/2017
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"Goood support"
Good information about whats wrong & how it was repaired
Vehicle: Honda Odyssey
Service Date: 10/12/2017
Review Created: 10/20/2017 01:13 PM
JOYCE W. on 10/18/2017
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"Great service"
Always great service from First Choice. Got in quickly. Front brakes replaced. Good work.
Vehicle: Pontiac Grand Am
Service Date: 10/16/2017
Review Created: 10/18/2017 01:22 PM
Tina M. on 10/17/2017
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Tina said this business will always go above and beyond what she asks them to do. She had an odd problem with her vehicle and they worked for over an hour to try to solve it. They did not charge her because they could not fix the problem. She appreciates that they do not charge her for unnecessary services.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Frank B. on 10/17/2017
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Frank said he has used this business for years.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Peter V. on 10/16/2017
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Peter said that when this business found out he was barely over the warranty period they recommended he call the Ford dealership to see if they would cover it. They did. It was over $3,000. This business saved him a ton of money.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 10/05/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 470 in total