First Hyundai

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508-699-4700
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Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(3,390 Reviews)
5 star
73%
4 star
13%
3 star
5%
2 star
2%
1 star
3%

ReScore Reviews™ (60)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
89% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews

RH
Robert H.
Somerset, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
They do a good job and a free car wash
After reviewing my invoice I noticed a small slip of paper saying replace battery. I can't figure out why the person waiting on you doesn't go over the invoice saying what they did , and the battery needs replacing which I probably would have done. Being winter I don't like the the click-click on a cold winter night.
Recommended
RT
Robert T.
Pawtucket, RI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
Good experience
Oil change and tire rotation. Good deal
Recommended
Verified Customer
Grafton, MA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Great experience, as usual. Great service, get things done quickly, no issues.
This is my go-to dealership. Been a customer for 5 years now, always great service. Highly recommended.
Recommended
DH
David H.
Centerville, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Great service
They did my maintenance very quickly and they did a good job.
Recommended
JL
Jacqueline L.
North Attleborough, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
Service
Great as usual
Recommended
Billy D., Service Manager from First Hyundai responded on 02/17/2020

We would like to thank you for taking time to filling out the survey. Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
PG
Patricia G.
Foxborough, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2020 Category: Service
Part of the deal when I bought my car
Like I said it was only a oil change and tire rotation. I am still smarting from having to pay $293.07 for a battery!!!!!!!!!!!
Billy D., Service Manager from First Hyundai responded on 02/13/2020

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
JO
James O.
Attleboro, MA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Outstanding Service
Special thanks and credit to Lia and Lisa in the service department. You will not get better and more prompt service anywhere.
Recommended
Billy D., Service Manager from First Hyundai responded on 02/12/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
CH
christopher h.
Whitman, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Great experience
I just drove home my new car, I want to tell you how smooth and unstressed I was cuz of Chris Young. Talk about a professional, this guy knew his stuff. Literally had an answer to every question. And when my credit wasn’t as good as I thought, he really worked with me to figure out a way to buy the car I wanted at the only price I could afford. It was a seamless experience. He even referred me to an better rate on car insurance. Go see Chris Young!
Recommended
Billy D., Service Manager from First Hyundai responded on 02/11/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer
Franklin, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
friendly complete service
always know just what has to be done and completes it in timely, friendly way
Recommended
Billy D., Service Manager from First Hyundai responded on 02/11/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer
Foxborough, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
As always
As always the service department kept me well informed and even made a video detailing what they were looking at and what most likely needed to be done.
Recommended
Billy D., Service Manager from First Hyundai responded on 02/06/2020

We would like to thank you for taking time to filling out the survey. We thank you for your patronage and look forward to seeing you for future services.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
SG
Susan G.
Plainville, MA
2017 Hyundai Azera
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2020 Category: Service
Repair work
Susan G
Recommended
Billy D., Service Manager from First Hyundai responded on 02/04/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer
Shrewsbury, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020 Category: Service
Amazing
Over delivered again!
Amazing people.
Recommended
Billy D., Service Manager from First Hyundai responded on 01/29/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
BP
Barbara P.
Cumberland, RI
2009 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Excellent location, service and feedback
I have been a loyal customer since 2009 for my Elantra. I have received great service and feedback from the service department managed by Billy.
Recommended
Billy D., Service Manager from First Hyundai responded on 01/28/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer
North Attleborough, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
Great service
Service team was very courteous and my service was completed when promised.
Recommended
Billy D., Service Manager from First Hyundai responded on 01/28/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer
Cumberland, RI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
service
service was completed in a timely fashion.
Recommended
Billy D., Service Manager from First Hyundai responded on 01/28/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340