Margaret said she had taken her vehicle to the business for an oil change and thought it would take awhile for it to be done but was surprised when the employee whom she dealt with did the job quickly. He told her that on her next trip to the facility she would have to have her tires rotated and he would have another mirror to replace the cracked one on her vehicle that he had seen. She said she was very pleased and happy with the service received because there was no other place she had been to for an oil change, that ever recommended her tires needed to be rotated or offered a replacement for what was broken.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer