Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 169 Reviews )

99% Would Recommend
Latest Review about 22 hours ago

Reviews


JD
JESUS D.
Chicago, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Service and Check Points
Great and excellent service always, my service was excellent and the warranties are best, I recommend this mechanic shop to any body who wants best service on his car.

JD
JESUS D.
Chicago, IL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Service
It is always a pleasure to receive a service of 1st stop auto because they did a great job and staff are always nice.

DG
Douglas G.
Chicago, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Douglas said he was satisfied with service.
This review was collected via phone interview by Customer Research Inc.

AF
Agustin F.
Chicago, IL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Agustin said the service was good and the staff got the job done.
This review was collected via phone interview by Customer Research Inc.

BC
BELINDA C.
Chicago, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Customer service
Great customer service.

CV
CRISTINA V.
Chicago, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
great customer service
Every time I come to this auto shop I leave completely satisfied, their customer service is top notch, all staff are friendly, respectful and put you at ease, they throughly explain what needs to be repaired and are transparent about price expectancy and turnaround time.

MS
Marvin S.
Chicago, IL
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Marvin said he got excellent service from Alejandro. The employees were very friendly and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

LW
LES W.
Chicago, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
great service, fair price, and great waiting room
great service, fair price, and great waiting room

BH
Brianna H.
Chicago, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Brianna said the guy who assisted her was very helpful, patient with her, answered all of her questions and got her out in timely manner. She appreciated that.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Chicago, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Scott said he knows Freddie pretty well. He is honest, very straightforward, handles everything exceptionally and professionally. There is no extra billing charges at the end of the service.
This review was collected via phone interview by Customer Research Inc.

LW
Les W.
Chicago, IL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Les said that they are very good. They did a good job at a fair price. Their waiting room is excellent. It is like waiting in a living room. Les was very impressed with the cleanliness of the place. They had Halloween decorations. The service attendant was polite. He was surprised. They were in and out in an hour. It was good all around.
This review was collected via phone interview by Customer Research Inc.

LW
Les W.
Chicago, IL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Les said that they are very good. They did a good job at a fair price. Their waiting room is excellent. It is like waiting in a living room. Les was very impressed with the cleanliness of the place. They had Halloween decorations. The service attendant was polite. He was surprised. They were in and out in an hour. It was good all around.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Joseph said the business was very flexible and got him in as soon as they could. They helped him with a finance option. They help him with any issue he has.
This review was collected via phone interview by Customer Research Inc.

FG
Francisco G.
Chicago, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Francisco said the business is pretty cool.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Dennis said the service was fast.
This review was collected via phone interview by Customer Research Inc.

JD
JESUS D.
Chicago, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Mechanical maintenance
This is my preferred place for my vehicle’s maintenance, excellent job, excellent personal, but the best things is.

The quality and warranty on their service, you don’t feel like any mechanic shop, you feels like your best friend working for you where you’re some worry, 100% trust on their jobs.

RQ
ROBERTO Q.
Chicago, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Great Place
Freddie and his Crew always get my trucks running great. Since the first time I've taken my trucks to his shop they has always done GREAT work.

RM
ROBERT M.
Chicago, IL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2019
Freddy! Always upfront with pricing & what needs to be done to correct the problem.
Good work & pricing! Will recommend to family & friends.

NS
NEAL S.
Chicago, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019
Very helpful
Professional and courteous staff that gets the job done in a timely fashion.

AA
Antion A.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Antion said that the work was quality and the service was completed on time.
This review was collected via phone interview by Customer Research Inc.