Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 168 Reviews )

99% Would Recommend
Latest Review about 22 hours ago

Reviews


JJ
Joe J.
Hoffman Estates, IL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Joe said he was in and out. Everything went fine.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Martin said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jackie J.
Illinois
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jackie said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

AP
Auggie P.
Chicago, IL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Auggie said the business's service is good.
This review was collected via phone interview by Customer Research Inc.

JR
Joshua R.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Joshua said the service was nice at the business and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

GG
Guillermo G.
Chicago, IL
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Guillermo said he went of the way to make him feel comfortable and helped him understand what was going on with his vehicle. He brought in other needed parts. The staff is very knowledgeable and really professional. They go out of the way to make their customers feel at ease and great about their vehicles getting fixed.
This review was collected via phone interview by Customer Research Inc.

HM
Harold M.
Chicago, IL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Harold said he was a walk-in. They were quick and efficient. They were good on price.
This review was collected via phone interview by Customer Research Inc.

AG
Ana G.
Chicago, IL
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Ana said this business's employees always do great service.
This review was collected via phone interview by Customer Research Inc.

HG
Henry G.
Chicago, IL
Suzuki Grand Vitara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Henry said the emission test turned out to be something other than he expected. He is okay with the service.
This review was collected via phone interview by Customer Research Inc.

GC
Guillermo C.
Chicago, IL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Guillermo said he liked their personalities and the service he got from them.
This review was collected via phone interview by Customer Research Inc.

HV
Hilda V.
Summit Argo, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Hilda said Dave and Freddy are very good and had great customer service.
This review was collected via phone interview by Customer Research Inc.

RG
Ruben G.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Ruben said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chicago, IL
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Great service and very knowlegeable
I appreciate that the quality of service is always consistent on all jobs performed. Freddy is knowledgeable and always takes time to explain the diagnostic and the repair that will be performed.

RB
Rene B.
Chicago, IL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Rene said the staff took care of him. He stated his vehicle feels better after taking it there.
This review was collected via phone interview by Customer Research Inc.

VT
Victor T.
Chicago, IL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Victor said this business had good service.
This review was collected via phone interview by Customer Research Inc.

JS
Joy S.
Illinois
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Joy said she wasn't given an option on what oil change she wanted. They just assumed what kind of oil change she wanted. She came to the facility for a $20 dollar oil change. The oil change she received cost her $60.
This review was collected via phone interview by Customer Research Inc.

TN
Terrell N.
Illinois
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Terrell said he received good, quick service.
This review was collected via phone interview by Customer Research Inc.

PD
Patrice D.
Chicago, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Patrice said the business does pretty good work. She trusts their judgments when it comes to fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

EP
Enrique P.
Chicago, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Enrique said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Charles J.
Illinois
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Charles said that although the service work itself was good, he probably won't be returning to the business anytime soon. He was given a quote for the work and the price raised from $750 to $930. A part was damaged by the staff while working on his vehicle, and he wasn't informed of that before they fixed it. Additionally, he found the part that they replaced online for only $299, and he could have bought the part himself and had another business put it in for only $400 instead of the business ordering it and installing it for him for much more. The staff also told him that more work needed to be done on his vehicle urgently, but he doesn't trust that so he will be getting a second opinion. The only way he would return to the business would be if it was a last resort.
This review was collected via phone interview by Customer Research Inc.