Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 168 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


EM
Eric M.
Chicago, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Eric said this business was fast and it charged him a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JP
Jessica P.
Illinois
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Jessica said the employees were kind. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

JM
Jazmin M.
Chicago, IL
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Jazmin said the business provided service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

MT
Marie T.
Chicago, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Marie said the people at the business were very helpful.
This review was collected via phone interview by Customer Research Inc.

AF
Albert F.
Chicago, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Albert said the employees provided great customer service. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

JR
Joshua R.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Joshua said the business gave him a nice discount.
This review was collected via phone interview by Customer Research Inc.

RD
Rashada D.
Chicago, IL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Rashada said the employees were nice. They took care of her vehicle. They completed work on time.
This review was collected via phone interview by Customer Research Inc.

CH
Chriss H.
Illinois
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Chriss said the staff was super-friendly. They took care of him, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Mark said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Chicago, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Spoke with Sheila. She said the business always does a good job and the employees are courteous.
This review was collected via phone interview by Customer Research Inc.

VR
VICTORIA R.
Chicago, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Good work
Always work done in good time always friendly

SD
Susan D.
Chicago, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018 Category: Service
Spoke with Susan's husband. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

OH
Oralia H.
Chicago, IL
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Oralia said the employee was courteous and quick. She also said he had attention to detail.
This review was collected via phone interview by Customer Research Inc.

OJ
Ornella J.
Chicago, IL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Ornella said the staff took her in right away, without any questions, and they were all nice. The business had a good atmosphere.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Martin said the staff found the solution right away, and took the time to diagnose the issue. They made sure the problem was what they thought it was.
This review was collected via phone interview by Customer Research Inc.

TN
Trudy N.
Darien, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Trudy said the business is excellent and she really likes the business.
This review was collected via phone interview by Customer Research Inc.

EF
ENRIQUE F.
Chicago, IL
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
first stop is the best
I've been bringing both my cars to first stop for 3 years and always have a pleasant visit. The mechanics are professional and knowledgeable at trouble shooting and servicing my cars. The prices are very reasonable. They also wash my cars every time they are done working on it. They are a 5 star business.

KC
KETTA C.
Chicago, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Trustworthy and Relaible
It feels good to finally have a shop and mechanic who are trustworthy and reliable! We have three cars in our household and we feel very comfortable sending all three to Freddy and his shop. The customer service is excellent. The prices are comparable to most, but the work ethic isn't. They provide you with excellent service, from the minute you walk in, in the waiting room and as you leave. If you compare prices and find someone cheaper, you may want to consider the overall service. This place takes care of your car, your wallet and you.

EG
Edgar G.
Chicago, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Edgar said the business runs smoothly and fast. Prices were fair.
This review was collected via phone interview by Customer Research Inc.

JL
Jose L.
Chicago, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Jose said the staff was very nice, and they did a good job.
This review was collected via phone interview by Customer Research Inc.