Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review over 1 year ago

Reviews


KN
Kelly N.
Kodiak, AK
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016 Category: Service
Kelly said the business was easy to deal with. They were quick and gave her a good quote. They were even under the quote when she paid. It was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Wasilla, AK
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016 Category: Service
Mike said the business took care of him, did the work on his vehicle properly and he was happy there were no problems with it.
This review was collected via phone interview by Customer Research Inc.

RS
RON S.
Palmer, AK
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016
Quick service when needed.
Good thorough service. Friendly.

JM
Jason M.
Wasilla, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Jason said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Ruth S.
Wasilla, AK
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2016 Category: Service
Ruth said the business is good and speedy.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Willow, AK
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2016 Category: Service
Jeremy said the business didn't really fix his problem. They were more worried about working on his vehicle than giving him a proper assignment. He understands they have to make money.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Palmer, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Melissa said everything about her experience at this business was just fine. She was very pleased with their service and has no complaints.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Wasilla, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Allan said he was extremely satisfied with the service he received. They did a good job and he plans to do business with this facility again.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Jim said this business is great with him. They always do what he asks, he has no trouble with them, and he always recommends them.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Wasilla, AK
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Mark said the business did a good job in a timely manner. The personnel he dealt with were very professional. He plans to take his vehicle back for additional service.
This review was collected via phone interview by Customer Research Inc.

XI
Xavier I.
Wasilla, AK
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Xavier said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

PK
Pat K.
Palmer, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Pat said this business provides quick service, without an appointment. His vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JM
JOEL M.
Wasilla, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016
Excellent!
John replaced my ball joints and did an alignment for me a day early. Work and customer service were excellent!

AH
ANNA H.
Wasilla, AK
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2016
Convenient
everyone I spoke with over the phone was very helpful and apologetic that they couldn't get me in sooner than tues (calling Friday along with everyone else when it snowed) for tire changeover. Tuesday didn't seem to me an unreasonably far out date. My only complaint is that my summer tires were put back in the same gross, torn old bags I brought my winter tires in.

WB
WENDY B.
Wasilla, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016
Friendly & Fair
Fishhook Auto Care is always friendly and fair.

DR
Dale R.
Wasilla, AK
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2016 Category: Service
Dale said the customer service was great at this business. However, on the work order he had requested front and rear tire treads be performed. He stated the work was done backwards. Other than that, he was very pleased with the work that was done.
This review was collected via phone interview by Customer Research Inc.

JK
Jon K.
Wasilla, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Jon said the business did everything they said they would do and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Wasilla, AK
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016 Category: Service
Bill said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Palmer, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
John said the business did everything right.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Wasilla, AK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Spoke with Christer. He said the staff at this business treated him courteously, got his vehicle done on time and did excellent work.
This review was collected via phone interview by Customer Research Inc.