Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review about 1 year ago

Reviews


ER
Elijah R.
Alaska
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2016 Category: Service
Elijah said this business did a good job but he had to wait longer than expected.
This review was collected via phone interview by Customer Research Inc.

BG
BRIAN G.
Wasilla, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016
took my car in for burned out head light. Several weeks later-same thing - other side.
Kim is warm and friendly. I trust all the staff with my car

DC
DANIEL C.
Palmer, AK
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016
GR8 Brakes!
Brought my Dodge Charger in for a break job. They did the job on time and on estimate. Fishook didn't try to up sell me on services I didn't need. Nobody likes to spend money on car maintenance, However Fishook Auto is always a pleasurable experience.

TN
Tyler N.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Tyler said this business fixed his vehicle in one day and did a great job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Wasilla, AK
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
John said the employee's at this business are easy to work with.
This review was collected via phone interview by Customer Research Inc.

JM
Jess M.
Wasilla, AK
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Jess said this business did good work in a timely manner and everything was handled well.
This review was collected via phone interview by Customer Research Inc.

MO
Michael O.
Palmer, AK
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Michael said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

TW
Treva W.
Wasilla, AK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Treva said the business provided very good service on her vehicle. The work done on her vehicle made a difference in her vehicle's performance. The employees of the business were very willing to discuss what needed to be done. She remarked that she does not usually receive this kind of excellent treatment when dealing with businesses that work on her vehicle. She stated her vehicle being picked up and delivered was a excellent benefit of using the business.
This review was collected via phone interview by Customer Research Inc.

PC
PATRICIA C.
Wasilla, AK
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2016
I love these guys!
They are prompt, courteous and reliable. They call before doing unexpected repairs. And they actually remember to CALL and tell you that your car is done!!

KC
Karin C.
Wasilla, AK
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Karin said this business got her vehicle in and out with no problems.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
Palmer, AK
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
George said he got what he expected when he took his vehicle to this business.
This review was collected via phone interview by Customer Research Inc.

JB
Justin B.
Wasilla, AK
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2015 Category: Service
Justin said this business was nice.
This review was collected via phone interview by Customer Research Inc.

CW
Caleb W.
Wasilla, AK
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Caleb said this business provided him with quick service and it was well done.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Wasilla, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Becky said she was extremely pleased with the service provided by this business. The price was reasonable and her vehicle runs better than before.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Wasilla, AK
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Jim said this business provided good service and so far so good. He has not driven the vehicle too much, but everything seems to be working fine.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Palmer, AK
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Paul said this business completed the work that he asked for. On time and at a decent price. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

SB
SALLY B.
Palmer, AK
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2015
Best Home Town Car Repair
It's not often that one can be satisfied with both the repair AND the customer service that goes with it, but at Fishhook Auto Care they are excellent in both categories. We have had three of our vehicles serviced with Fishhook and have a 100% satisfaction record going strong.

ED
Eva D.
Palmer, AK
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Eva said this business was friendly and they were great to work with.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wasilla, AK
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
David said this business provided quick and efficient work.
This review was collected via phone interview by Customer Research Inc.

CC
Chelsea C.
Wasilla, AK
Mitsubishi Lancer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2015 Category: Service
Chelsea said she was satisfied with the service provided by this business, except they overcharged her for her tires.
This review was collected via phone interview by Customer Research Inc.