ReScore Reviews™ (1)
I've spent a lot of money with you over the years and I take care of my vehicles. I'm disappointed that your mechanic didn't own up to his mistake.
After speaking with you today and inspecting your vehicle for damage I came to the conclusion that in all likely hood we did cause the damage on your 4 runner. We offered to pay for the damage and regret that it happened. Rest assured that in the unlikely event that concerns do arise we here at Fishhook Auto Care takes this very seriously and take all precautions but unfortunately mistake can, will and do happen. We appreciate you as a customer and freind and look forward to working with you in the future
We will try as always to improve our services and communication with our customers. Thanks for considering Fishhook Auto Care
It's regretful you had this experience here. Sometime sin the course of doing repairs our technicians although very experienced can and will make mistakes and also at times other component's can and will fail. We have a very comprehensive warranty that cover our repairs a full 24 months or 24000 miles one of the best in the business. I saw that we scheduled your vehicle back in for repairs and then we called to reschedule you in and for some reason you have not made it back to us. We will stand by our repairs and rest assured if it's anything to do with the repairs we will take care of it. Feel free to give us a call at 373-1948 and we will recheck at no charge to you. Thanks for choosing Fishhook Auto Care. You one stop shop in the valley