Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review over 1 year ago

Reviews


JW
JULIE W.
Wasilla, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
great staff and time efficient
I am in and out, quickly, every time. The guys are always patient with me and considerate of my appointment. They are helpful towards my needs as a customer and relate to me as a person, creating a comfortable environment.

JG
John G.
Wasilla, AK
Ford Probe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PT
Pola T.
Wasilla, AK
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Pola said the business had good service.
This review was collected via phone interview by Customer Research Inc.

PV
Pamela V.
Chignik, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018 Category: Service
Pamela said the staff was very good and provided timely service She appreciates the military discount.
This review was collected via phone interview by Customer Research Inc.

VS
Victoria S.
Wasilla, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Victoria said the staff explained the repairs clearly and they knew what they were talking about. They completed the repairs in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.

JB
JOSEPH B.
Wasilla, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017
Good business!
I worked in business for 30 years and know the importance of being flexible and doing what you say you're going to do. Your staff puts in the extra effort and does that. They are pleasant, knowledgable and have good work ethics. I'll keep doing business with you in the future.

DM
Donald M.
Wasilla, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Lynn. She said the staff did what they were supposed to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AG
Amy G.
Wasilla, AK
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Amy said everything went well with the business.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Wasilla, AK
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Jeff said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Melissa W.
Wasilla, AK
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Melissa said this business has been good to her every single time.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Wasilla, AK
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Chris said this business is really good. The staff was able to diagnose and repair his vehicle for half of the cost that a different business wanted to charge him. His vehicle would not have been repaired correctly if he had taken it anywhere else.
This review was collected via phone interview by Customer Research Inc.

JJ
Jonathan J.
Wasilla, AK
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Jonathan said the staff did a good job and worked with him about what needed to be done and what didn't need to be done.
This review was collected via phone interview by Customer Research Inc.

GP
Gloria P.
Wasilla, AK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Gloria said the staff had great customer service.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Wasilla, AK
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KL
KATHY L.
Wasilla, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Brake light repair visit
My experience was really great! They took my vehicle in right away and were finished very quick, which I appreciated so much! The gentleman at the front desk was very friendly (sorry, I don't know his name), thank you!

SJ
Steve J.
Tok, AK
Suzuki XL7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Steve said this business got to his vehicle really quickly and he was happy that they were able to make the time .
This review was collected via phone interview by Customer Research Inc.

AS
ALLAN S.
Wasilla, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2017
Easy service appointment.
I showed up at the appointed time. The servicing was completed in about an hour as stated. All went well. I'll return. Thank you Fishhook Auto.

TW
Trevor W.
Wasilla, AK
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Trevor said he has issues with his lug nuts. However, the staff are patient with him and they tell him where he can go to get some cheap ones. They had his tires on by the end of the day.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Wasilla, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Julie said the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.

MK
MILLIE K.
Wasilla, AK
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Very pleased Customer
Fast and friendly group of guys. great prices. I've been their twice now and will probably be the only auto shop I take my vehicles to unless I come up with something they can't handle. Very pleased customer.