Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review over 1 year ago

Reviews


JP
Jeff P.
Wasilla, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Jeff said this business did a good job. They communicated well and they are honest. He will continue to use them. They should keep up the great work.
This review was collected via phone interview by Customer Research Inc.

AR
ANN R.
Wasilla, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2017
Speedy service. Accuracy with diagonistics.
I really appreciate the quick service to getting my vehicle. My car runs great! Always a good experience with Fishhook Auto

KD
Kyle D.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Kyle said this business was good.
This review was collected via phone interview by Customer Research Inc.

JT
JACQUE T.
Anchorage, AK
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017
Buyers inspection
Fast, very professional, friendly and informative service. Very thorough and knowledgeable.

DL
David L.
Wasilla, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
David said this business was great at getting him in right away. They called him the next morning and provided accurate information. They diagnosed his vehicle well. They had his vehicle ready to go at the end of the day.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
Wasilla, AK
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Frank said the business is good and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DV
Donna V.
Palmer, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Donna said the service was very professional and they took care of her needs. They were very efficient. She was in and out. They met all of her expectations.
This review was collected via phone interview by Customer Research Inc.

LH
Lydia H.
Wasilla, AK
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Lydia said they were helpful and communicative. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

TC
Trayton C.
Alaska
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Trayton said he didn't have any complaints and they were really quick. They were willing to work with him and his work schedule.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Wasilla, AK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
David said the service provided by this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

MB
MARK B.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2017
Oil change.
I have a new oil spot in my garage, under the truck where the oil pan is-- it's from oils either not being wiped clean after my oilk change...or the tech didn't tighten the plug correctly.

Mark
Brian L., Owner from Fishhook Auto Care responded on 03/23/2017

Hi Mark
We would like a chance to verify and repair this if you will allow. Please call us at 373-1948 and we will correct this if possible. We warranty all our repairs 24000 miles or 24 months so it should be covered.

Brian Lansdale
Owner

JP
JOHN P.
Wasilla, AK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Close by and good work
We'll continue to use Fishhook Auto Care. Keep things local and fast. Thanks. Capt. John

RD
RAY D.
Wasilla, AK
Ford F-250 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017
Oil change
Always efficient and reasonable in price. Handy for location.

JK
Jered K.
Palmer, AK
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Jered said this business kept his vehicle over the weekend when he could not pick it up. It seems to be running well now. He gave the lady at the front desk a 10 percent off coupon, and she was not sure if they would be able to use it. She said she would send it to whoever does the billing, but he has not heard back from them.
This review was collected via phone interview by Customer Research Inc.

MM
Micheal M.
Wasilla, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Micheal said this business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Anchorage, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Spoke with Ashley. She said her husband likes this business, they're really great and they help him out.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Palmer, AK
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Linda said it would have been nice if they had checked out her check engine light before they were done. If she hadn't caught it, it never would have been fixed. Other than this, they were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

CD
Cheryl D.
Palmer, AK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Cheryl said she was very pleased with this business. They were very professional, fast, and efficient. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Wasilla, AK
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Jennifer said this business provided good and quick service.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
Wasilla, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2017 Category: Service
Victor said he was happy with the service at this business and how fast they were able to get him in and out.
This review was collected via phone interview by Customer Research Inc.