Fitzgerald Hyundai

Good afternoon,

 

   I wanted to thank you very much for taking the time to complete the survey

We appreciate the feedback and it was Mohammad’s and our absolute pleasure to take care of your service needs.

If I could ask a favor from you the survey that you completed was Mo’s report card on how well he took care of the service

If you feel he did a great job taking care of your vehicle and getting you out in a timely manner. 

Like I said this is his report card only and Hyundai grades him on a top box score meaning anything less than a 5 and it is considered

A failing grade.

 

 

I thank you very much for your trouble.

Have a great day and stay warm and dry

The weather is terrible.

Good afternoon, 

  Thank you very much for taking the time to complete the survey.
We appreciate the feedback 
this is the report card for the advisor that took acre of your service. 
Anything less than a 5 on the survey is considered a fail if you could and do not feel that the advisor failed you during your service vist. take a moment and rescore him . 

Thank you very much, 

Good morning, 

   I am very sorry to hear that you had this experience with our staff 
Our job does not end until all of our customers are taken care of. 
That refers to the loaner car person or the other advisors taking care of Nathan's ticekts.
I am very happy Nathan was able to provide excellent service. 
I thank you for taking the time to talk to Nathan and I will have a meeting with our entire staff. 

Thank you very much and have a great weekend, 

Thank you very much for the feedback 

Good afternoon, 

    I was trying to reach out to you about your recent service 
I have sent several emails and also a couple of messages on your voicemail 
To no response I was trying to talk to you aboy the concerns. 
Please reach out at your convenience. 

Thank you , 

Good afternoon, 

   I was trying to reach out to you about your recent service 
I was trying to get the details as to the concerns and 
also a filter replacement. If there was something that should have been replaced that was not. 
You may be due a refund But I would like to discuss this service visit. 
Please contact me at your earliest convenience. 

Good afternoon,

 

    I am very sorry to see that you had a concern like this.

Normally my staff is on the ball when it comes to getting you back in for ordered parts.

I apologize for the delays and the concerns that our guys did not know the repair needed.

Please contact me at your earliest convenience I would like to discuss this with you.

 

 

Thank you very much,

Good morning, 

   I am very sorry to hear that we wasted your time I know sometimes repairs 
can run longer than expected. 
But we cannot double your wait time we need to be more accurate on our time estimates. 
I would like to discuss this with you if you have a moment. 
Please contact me at the information below at your convenience. 

Thank you very much,