Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 4636 Reviews )

ReScore Reviews™ (131)

ReScore
Overall Rating 4.6946524/5Overall Rating 4.6946524/5Overall Rating 4.6946524/5Overall Rating 4.6946524/5rating 4.6946524
Original
Overall Rating 2.29231/5Overall Rating 2.29231/5rating 2.29231rating 2.29231rating 2.29231
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


PT
Panagiotis T.
Rockville, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Perfect, as usual!
Excellent service .

RR
Ronald R.
Rockville, MD
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
staff customer service.....Donny Villatoro is ultra efficient and pleasant at the same time.
see subject

DH
Denise H.
Washington, DC
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Customer Service
Customer Service is always great. No problems with repairs and no long wait time.

Verified Customer
Silver Spring, MD
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent Service!!!!
Great Service From Donny Villatoro He went the extra mile to make sure I received exceptional service!! Thank You Donny

AC
Alexandria C.
Washington, DC
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great Service!
Everyone was very helpful and friendly... the customer lounge was great. Enjoyed the complimentary coffee and pizza. Comfortable & relaxing!

Verified Customer
Rockville, MD
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great service
Fitz Rockville has wonderful staff and great service. It’s a place I trust and have been a customer since 2002.

Verified Customer
Rockville, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service appointment
Excellent service as usual

SA
Susan A.
Pompano Beach, FL
2019 Hyundai Veloster N
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service for my Hyundai Veloster N
Everything was perfect for my service appointment at Fitzgerald White Flint Hyundai. I am grateful for my service adviser, Donny, and the technicians who ensured that my car was serviced in a timely, efficient manner.

LK
Leigh K.
Silver Spring, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Oct 2019 svc
professional, convenient, on time results!

Verified Customer
Silver Spring, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Good Service
The staff does its best to provide good service.

CB
Clara B.
Washington, DC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Waiting room lounge and service attendants
The waiting room is clean and snacks provided. The attendants try to give you the best turn around for the car to be returned to you.

RB
Richard B.
Silver Spring, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
What you did was fine. It's what you didn't know that surprises me.
The user's manual suggests that before installing radio transmitting equipment in the car, I should
consult my dealer. I did that, but he said be didn't do that kind of work and couldn't suggest anyone
who did. So I wrote to Hyundai America to ask the same question. There, I was told to ask my
dealer.

I'm still looking for an answer. Do you hved one?

Verified Customer
Germantown, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
They take care of their customers.
Always a great experience for services needed.

Verified Customer
Silver Spring, MD
2005 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2019 Category: Service
xx
xx

SS
Swapan S.
Gaithersburg, MD
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
EXCELLENT Staff
I'm extremely satisfied with your service personnel.

SB
Sharon B.
Washington, DC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Great service
The Fitzgerald service team is great.

JV
Joverlee V.
Rockville, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Satisfied and happy
Satisfied and happy for work done to my car. People are friendly and know what their doing. Thanks to mr. Kevin Mendoza for leadership every thing went smooth. This the car dealer I trust.

NM
Nicholas M.
Rockville, MD
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Good Job
Great job by the Hyundai service staff as always.

Verified Customer
Silver Spring, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Overall ease
Appointment time was kept. Very professional atmosphere. Wait time was accurate.

GS
Grace S.
Montgomery Village, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Customer Service
Adolfo was very kind and provided excellent customer service. Even though it was busy, he was very professional and knowledgeable. He indicated what my car needed and did not try to sell other service. THANK YOU ADOLFO.