Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

7379 Reviews

ReScore Reviews™ (165)

ReScore
Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5rating 4.7212158
Original
Overall Rating 2.33939/5Overall Rating 2.33939/5rating 2.33939rating 2.33939rating 2.33939
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Clearwater, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
oil change
oil changes should take less than and hour and a half.

GM
Glynis M.
Tampa, FL
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Oil Change
Great, friendly, and efficient service dept. I drive from Tampa to Clearwater because Fitzmall provides the best quality and professional service for my Hyundai.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/13/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Tampa, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Customer Service Great as Always
From visiting the dealership to scope the cars, to returning to purchase my vehicle, to returning twice for service, I've never had a bad customer experience. It's welcoming, comfortable, the wait is typically short. It's not the dealership experience I've had in the past, and it makes me enjoy having my vehicle serviced here.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/13/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Great service!
Fast and friendly service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JV
Jason V.
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2019 Category: Service
Service Appt
a
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
2018 Kona
My master brake cylinder failed with less than 5,000 miles on the vehicle. Was told parts would take 5 weeks, but they got them in 2 days. Am very happy with service, but worried about having a brand new vehicle with a serious issue already
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
New Port Richey, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019 Category: Service
Service
When you enter the service area you are kinda in limbo. You stand there until someone ask if they can help or you can find the person you had appointment with. Also, they offer free car wash but I was not asked if I wanted a car wash and the car was not washed.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JR
Joel R.
Palm Harbor, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Timely service
Very friendly personnel and al is done in a timely manner. Fitz on the Fritz baby;, We just won't take our Hyundai any where else. Thank You and thank You George Fidel
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/11/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LO
Lynda O.
Largo, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
The best 😊😊
First Time working with Julie. Julie was exceptional she went above and beyond to accommodate my needs and have my car ready in a very short amount of time.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/11/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Quick service
Was in and out for an oil change within an hour
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LT
Lisa T.
Palm Harbor, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Jamie outo tech is wonderful and the reason why I would refer people there
Jamie is an auto tech and he is so helpful and so caring and he would be the reason why I would refer people there
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Car Repair - 2013 Genesis 5.0 R-SPEC
Service representative greeted me immediately when I arrived. Comfortable waiting area with free coffee, donuts and a nice television.
Access in the showroom to see new model cars both on Hyundai and Genesis sides of the dealership in an air conditioned environment.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great service
Fast, friendly, great customer service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

RP
Robert P.
Largo, FL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Above and Beyond
I had a problem with rear brakes "hanging up" on my Santa Fe Sport. I have 19,500 miles on it and was told it would cost $267 plus tax to repair,
I couldn't believe it. They looked into it further, and said the reason for the brake wear and malfunction was due to manufacturer defect. They fixed the
problem without charge to me.
I also had a leak problem that amounted to a wet rear floor. They did extensive checking into the problem. So far I have had no problem like that
repeat itself.
All throughout, everyone, specifically Megan Parker, were very professional and courteous. Excellent service department.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Service
Great service always helpful in resolving problems.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

MR
Manuel R.
Belleair Bluffs, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Fast, friendly, professional service department.
I arrived early for my appointment. There was a line of cars waiting so I was concerned about how long it would take. However, we were all greeted promptly, told what to expect and my car was serviced and I was on my way very quickly.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Your review is greatly appreciated, thank you!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LR
Laura R.
Pinellas Park, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Appointment s on time
On time no hassle. No hard sell on doing extra service s
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Your review is greatly appreciated, thank you!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

AW
Alan W.
Clearwater, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
great service
got me in and out in record time with an oil change and tire rotation
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/10/2019

Your review is greatly appreciated, thank you!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Service was great like always
Service was great like always
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/09/2019

Thank you for your review. We appreciate you being part of the Fitz family

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

CT
Christine T.
Dunedin, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
First time express service visit was a breeze
Got an appointment right away that fit my schedule - utilized their Lyft service to/from the dentist while vehicle was serviced. Easy in and easy out. Very impressed.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/09/2019

Thank you for your review. We appreciate you being part of the Fitz family

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com