Reviews
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
Hello,
I am sorry to hear the noise is still there. We would be more than happy to reinspect the vehicle again at no charge to you. The vehicle does have to come back in and have the warranty work performed on the vehicle. During that visit, we could have you go on a road test with our shop foreman to pinpoint the noise. Also, the loaner car we provided was complementary from us, not Hyundai. Looking at my records, the parts were ordered January 10th and were overnighted for you. We contacted you on Jan 11th to inform you that parts were in.
Please feel free to reach out to me so we can solve this issue.
Thank you,
Josh Krumpach
Hyundai Service Lane Manager
301-548-4821
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
That is until my 2017 Sonata Hybrid’s engine failed one Saturday morning. Had to have it towed a few extra miles beyond my insurance coverage just to make sure it went to Fitzgerald in Lakeforest.
They received it and had a loaner for em the next week. It took a little while for the work to get done, but that’s to be expected. I wasn’t worried. I was just grateful I didn’t have to pay for any of it because everything was still well under warranty and I had a suitable loaner.
I got my car back a few days ago. Just signed a paper, shook Josh’s hand and thanked him profusely. And left. No headaches. Best experience in a bad situation I could hope for.
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
Stacey Miller
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
Sorry for the length of time to complete the service on the car . We are adding more tech to help with the volume of cars.
We will keeping working toward improving are dealership . Have a good day . If there is anything I can help with just give me a call .
Hyundai Service
Josh Krumpach
301-548-4821
Verified Customer
Sincerely.... Arthur and Harald Hoiland
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
Apologizes for the length of time to get the car complete. We will speak with the advisors about updating there customer at least twice a day if not more . We look forward to servicing your car in the future .
Hyundai Service
Josh Krumpach
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448
Verified Customer
The prices would be a little higher for factory parts compared to a after market part. Factory parts also have a longer warranty and should last longer then after market parts.
Hyundai Service
Josh Krumpach
301-548-4821
Verified Customer
We are extremely happy to see that you had a great experience with us. We will continue to look forward to meeting your service needs in the future. Thank you for leaving us a positive survey response. Have a spectacular day!
Sincerely,
Josh Krumpach
Service Lane Manager
Fitzgerald Lakeforest Hyundai Subaru
301-670-7070 x11448