Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

669 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great Southern Welcome
I have always felt a touch of warm greetable from this shop from day one. I have never experienced any type of negative outlets from them. They are fast, diligent and worthy of my praise.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/04/2019

Thank you for your response. We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LG
Lori G.
Macon, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/31/2019 Category: Service
Warranty
I feel if something is being repaired that was covered under warranty and I have endured a $204 fee to have my car towed 100 miles home from where it dumped me - that I should at least received some sort of reimbursement for that $204 fee I had to pay
ROBERT L., Service Manager from Five Star Hyundai responded on 04/03/2019

I am sorry the wrecker service charged you, you can call Hyundai customer service at 1-800-633-5151 and ask for reimbursement, I hope you were happy with Five Star Hyundai of Macon. Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
the service
good service
ROBERT L., Service Manager from Five Star Hyundai responded on 03/29/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MH
Melanie H.
Macon, GA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
The service department is awesome!
Macon Five Star Hyundai is the greatest!
ROBERT L., Service Manager from Five Star Hyundai responded on 03/22/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Sandersville, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Good Service
Five Star Hyundai has a courteous and knowledgable service staff. I live 60 miles from the dealership but I wouldn't consider letting anyone else service my Sonata. I am always very pleased with the service at Five Star.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DK
Doug K.
Macon, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Great service department
I took my car in regards to a recall on the motor. Everything was handled with very little effort from me
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RA
Robin A.
Macon, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
GREAT SERVICE TEAM
Robert Land and the whole service team have kept me safely on the road for over 240,000 miles. I’m looking forward to hitting that quarter million mark!
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Service department is all great taking care of my vehicle
Service department is all great taking care of my vehicle, and very friendly
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AB
Ann B.
Griffin, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Thorough and Courteous
The repairs didn't take as long as we thought. But while waiting, we perused the neighborhood (we don't live in Macon) and while doing so, we received a call sating the car was ready. Then, when we got back, we learned that there were some extra things that were done that we weren't aware needed to be done. Our AC is blowing cold, that's wonderful. And now we await a call back on a part that needed to be ordered. It was an awesome experience and the service guy (I believe his name was Robert) was VERY friendly and extremely knowledgeable. All around great experience. I even like that he opened the door for me each time I entered the building. Nice touch. :)
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KC
Kerri C.
Macon, GA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent service
Service is fast and Robert is great at letting me know how much and how long the service will be.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/19/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Fort Valley, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
great service
Robert does a super job.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/18/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Roberta, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Quick and Easy
Mr. Land is a great representative there.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/17/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a good evening. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LS
Lavonia S.
Macon, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
They are always very eager to help.
I love this place. Everyone is so helpful and I love my car.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/14/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent customer service.
Robert does everything he can to get you in and out fast. Very accommodating.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/11/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MH
Michael H.
Byron, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Great service
Great service department
ROBERT L., Service Manager from Five Star Hyundai responded on 03/07/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SB
Shane B.
Ormond Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Five Star Hyundai
Excellent, friendly customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/28/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Great place todo business
I would definitely recommend to anyone.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/28/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JR
Joanne R.
Gray, GA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Great service team
Robert Land has an excellent team. The last time we took the car in for service, he surprised us by telling us it was on the house. We were amazed. We have had nothing but excellent service from Five Star Hyundai and will continue to go there.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/28/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KS
Katrina S.
Macon, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Reliable service and great staff!
Thankfully my Elantra doesn’t tend to need much work, but when it’s time for the regular maintenance, I know where to go. Robert and his staff work diligently to ensure my car is in tip top shape! I will keep coming back!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/25/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MW
Mershell W.
Gray, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Friendly
Friendly and nice environment
ROBERT L., Service Manager from Five Star Hyundai responded on 02/21/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net