Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

672 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JR
Joanne R.
Gray, GA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Great service team
Robert Land has an excellent team. The last time we took the car in for service, he surprised us by telling us it was on the house. We were amazed. We have had nothing but excellent service from Five Star Hyundai and will continue to go there.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/28/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KS
Katrina S.
Macon, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Reliable service and great staff!
Thankfully my Elantra doesn’t tend to need much work, but when it’s time for the regular maintenance, I know where to go. Robert and his staff work diligently to ensure my car is in tip top shape! I will keep coming back!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/25/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MW
Mershell W.
Gray, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Friendly
Friendly and nice environment
ROBERT L., Service Manager from Five Star Hyundai responded on 02/21/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BM
Brian M.
Macon, GA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Hyundai Repair
I always know that we are in good hands when we leave our Elantra with Robert. Repairs are always done right the first time and in a timely manner. Truly a professional!

Thank you to Robert and all of the technicians.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/21/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SF
Shayla F.
Warner Robins, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Professional
I appreciated the service, professionalism, fast timing, and kindness.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/21/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JH
Jimmy H.
Eatonton, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Fast service
Service was fast and as expected.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/21/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RH
Ralph H.
Mcdonough, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service
Robert is a wonderful service manager, he gives you excellent advice to keep your vehicle in top shape
ROBERT L., Service Manager from Five Star Hyundai responded on 02/18/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JH
James H.
Macon, GA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Service and people
Katherine and the Service Manager (Robert). Awesome job! They worked hard to get me a car to drive. That is why we chose to buy a Hyundai. They take great care of their customers!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/17/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great week.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Mcdonough, GA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Oil Change
My recent oil change was very quick and all of the service department staff are very friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/14/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TD
Thomas D.
Dublin, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Robert and tech.
Not a problem with anything only the part they ordered was wrong (stuff happens)they always gave me good service and took care of all my problems Robert has been very cordial to me
ROBERT L., Service Manager from Five Star Hyundai responded on 02/14/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DS
David S.
Buffalo, NY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
2008 Hyundai Santa Fe
The initial diagnosis was we needed a new shifter. After that was installed, we were told we needed a new/rebuilt transmission. The combination of both items, transmission being on back order took approximately 1 month. To me, this was excessive.

With regards to the next question, We only used this business for "service" . We did not use this business to purchase a new vehicle.

As far as Hyundai Motor America, they provided us "goodwill" and covered 90% of a rebuilt transmission., We are the original owners of this vehicle; we purchased it new. This gesture was greatly appreciated! When we are ready to purchase a new vehicle, we will definitely stay with HYUNDAI !
ROBERT L., Service Manager from Five Star Hyundai responded on 02/12/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SH
Sylvia H.
Macon, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Collision Repair
Five Star Collision Repair Shop was very courteous and friendly. The staff in the front office as well repair technicians made me feel like a valued customer. My car was restored to it's original repair and looks great!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/11/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WS
Wade S.
Macon, GA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Walk In Service
Simply amazing ... had to take my car out of town and I did not have an appointment ... got the car back in a timely fashion with recommendations! Great Job!!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/11/2019

Thank you for your response. We look forward to seeing you on your next service visit.  Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JP
Jackie P.
Macon, GA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Excellent Service
R0bert and his staff aim to please. He is my "go to" man for service.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/10/2019

Thank you for your response . We look forward to seeing you on your next service visit. Have a great evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WH
William H.
Mansfield, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
Great service
ROBERT L., Service Manager from Five Star Hyundai responded on 02/07/2019

Thank you for your response . We look forward to seeing you on your next service. Have a GREAT day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BH
Barbara H.
Macon, GA
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great Service
Pleasant to deal with. Up front on what needs to be done if repairs are needed. Great customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/07/2019

Thank you for your response . We look forward to seeing you on your next service. Have a GREAT day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Eatonton, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Good Job!
Quality work! Very satisfied with 5 Star Hyundai!
ROBERT L., Service Manager from Five Star Hyundai responded on 02/04/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DP
Daniel P.
Macon, GA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Great service
Robert and device department are awesome.
ROBERT L., Service Manager from Five Star Hyundai responded on 02/03/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a good evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CA
Connie A.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Service Teview
Good service s d friendly staff.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/28/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ED
Estella D.
Dry Branch, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
customer service
Excellent customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/27/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net