Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

670 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


KH
Kenneth H.
Kathleen, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Macon Hyundai service
The service was fast and efficient and I was completely satisfied
ROBERT L., Service Manager from Five Star Hyundai responded on 01/24/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RP
Richard P.
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Always clean and get a cup of coffee
Always have a good experience with Bob
ROBERT L., Service Manager from Five Star Hyundai responded on 01/24/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

VS
Virginia S.
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service
My experience with Robert, the service manager was great . I was surprise to have to pay as much as I did to get it taken care of, but my car is running great.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/17/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JH
Jimmy H.
Eatonton, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Friendly service
Fast prompt service
ROBERT L., Service Manager from Five Star Hyundai responded on 01/17/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Evelyn C.
Lizella, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Service
This dealership always gives great customer service and repair department is excellent
ROBERT L., Service Manager from Five Star Hyundai responded on 01/14/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LS
Lamunba S.
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/13/2019 Category: Service
Acceptable but need improvement
All services were not properly and completely performed.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/14/2019

I am sorry we failed you on your visit, feel free to call me any time, your next oil change and tire rotation is on us for your inconvenience .  Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service was excellent!
Z
ROBERT L., Service Manager from Five Star Hyundai responded on 01/10/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CB
Charla B.
Macon, GA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Santa Fe service
Robert in the service department is wonderful to deal with! He is the reason I continue to bring my vehicle to the dealership for service. He is thorough with his explanation of what my vehicle needs and does not pressure me to do any or all of it. He finds the best price for me and lets me know what is needed most to be done. He is always friendly and does a great job!
ROBERT L., Service Manager from Five Star Hyundai responded on 01/10/2019

Thank you for your response. We look forward to seeing you on your next service visit .Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KG
Kelvin G.
Macon, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Awesome service
Quick and friendly
ROBERT L., Service Manager from Five Star Hyundai responded on 01/10/2019

Thank you for your response  We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BH
Beverly H.
Macon, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Effiecent
Can get in and done in about an hour for routine maintenance. It would be more comfortable if the waiting area had a few soft couches instead of hard chairs. It would feel more welcoming.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/05/2019

Thankyou for your response. We look forward to seeing you on your next service visit .Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AK
Alex K.
Macon, GA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Professional Service
Truly professional service provided by Robert. He is the best!
ROBERT L., Service Manager from Five Star Hyundai responded on 01/05/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy New Year.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AN
Alberto N.
Gwynn Oak, MD
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
new purchase
Overall excellent experience. Brandon and Amber were great. Made purchase seamless and easy.
ROBERT L., Service Manager from Five Star Hyundai responded on 01/03/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy New Year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Satisfied Customer
My engine light is finally off and my car is performing the way that it should. Great service!
ROBERT L., Service Manager from Five Star Hyundai responded on 01/02/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy and safe New Year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Perry, GA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018 Category: Service
Pleasant Experience/Poor Communication
The staff was very friendly, however, I made it a point to leave my personal cell number because a friend picked me up to go to breakfast during my service and I wanted the office to be able to get in touch with me. Instead of calling the number I have them, they repeatedly called my husband’s number which was in the computer system. My husband was at work and unable to answer right away so it took a while for me to learn that my car was ready.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/31/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy New Year 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RA
Robin A.
Macon, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Super Service
The whole service department headed by Robert Land is top notch.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/29/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy and safe New Year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SA
Shirley A.
Reynolds, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
ms
service was on time and personnel answered my questions with no hesitation
ROBERT L., Service Manager from Five Star Hyundai responded on 12/28/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy and safe New Year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Sandersville, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Great Service Most of the Time
See earlier note.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/22/2018

Thank you for your response. We look forward to seeing you on your.  I have been on vacation, when I return I will check on your your part for the recall. Have a Merry Christmas.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TD
Thomas D.
Dublin, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Thay do what I ask and do it well
First the shop and waiting room is very clean. Second thay do what do in a timely manner what else can you ask for.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/20/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Merry Christmas .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RH
Ralph H.
Mcdonough, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Customer Service
The service department was friendly and they advise me of what I needed to keep my vehicle in top shape
ROBERT L., Service Manager from Five Star Hyundai responded on 12/19/2018

Thank you for your response. We look forward to seeing you on your next service visit .Have a Merry Christmas. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kimberly M.
Locust Grove, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2018 Category: Service
Compare Prices
Don’t settle for that dealership price while doing repairs they are overcharging you because you don’t know any better. Pay attention and shop around.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/19/2018

Thank you for your response. We look forward to seeing you on your next service visit .Have a great holiday.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net