Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

670 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


AK
Ahmed K.
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Great service
Thank you guys!
Happy Holidays!!
ROBERT L., Service Manager from Five Star Hyundai responded on 12/15/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Timely and Efficient service.
I received prompt scheduling and excellent service
ROBERT L., Service Manager from Five Star Hyundai responded on 12/12/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. Happy Holidays 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Eatonton, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
They’re so helpful.
They’re very helpful. I will definitely will going back.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/12/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. Happy Holidays 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CR
Cynthia R.
Forsyth, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Professional and clean
No matter what job they have to complete it is always done in a timely fashion and my car is always cleaner when I drive away.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. Happy Holidays 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RF
Rossie F.
Macon, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
The employees
All employees were very friendly. They made sure they found me the car I wanted for a great price and very reasonable down payment.
ROBERT L., Service Manager from Five Star Hyundai responded on 12/08/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. Happy Holidays 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AR
Andy R.
Monticello, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Quick and easy
It was great
ROBERT L., Service Manager from Five Star Hyundai responded on 12/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy Holidays.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MW
Michael W.
Warner Robins, GA
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Everyone in the service department
Service department always gives great service
ROBERT L., Service Manager from Five Star Hyundai responded on 12/05/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy Holidays.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Evelyn C.
Lizella, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Service department
The service department is excellent and friendly
ROBERT L., Service Manager from Five Star Hyundai responded on 12/05/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy Holidays.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BW
Bonnie W.
Macon, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Service Dept at 5 star Hyundai
Robert Land has to be one of the best employees 5 Star has. He is always eager to please and treats you with VIP status. He is the only reason I return time after time!
ROBERT L., Service Manager from Five Star Hyundai responded on 12/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy Holidays. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Forsyth, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
......
.......
ROBERT L., Service Manager from Five Star Hyundai responded on 12/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy Holidays. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MH
Melanie H.
Macon, GA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Service Dept Review
Excellent service every time!
ROBERT L., Service Manager from Five Star Hyundai responded on 11/29/2018

Thank for your response. We look forward to seeing you on your next service visit. Have a safe and great holiday season. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CT
Candace T.
Conyers, GA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Excellence in Service Robert Land
Service Manager Robert Land is a hard worker. He is meeting customers at cars. To jumping to air up tires when sensor lights come on due to cold weather. Then answering the phones in process. He makes sure customers are take care. He helped a mom get her babies in a car seat. He carried one of the babies and made sure that they were safely strapped in car seat to leave. He is a remarkable man and cares for his customers.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/28/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy Holidays.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WV
Willie V.
Gordon, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Great service, dependable, courteous staff.
I am confident that I will be able to call Mr Land if I have a problem. He has alway shown service in a caring way.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/26/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy Holidays.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RK
Robert K.
Macon, GA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Great Job
Always a pleasure to have the cars serviced at this location. Great team that is always professional.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/21/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy Thanksgiving.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

PB
Philippe B.
Macon, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Better
Thanks
ROBERT L., Service Manager from Five Star Hyundai responded on 11/21/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy Thanksgiving. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DH
Dominique H.
Americus, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Finish performing the task in a timely manner
Great experience
ROBERT L., Service Manager from Five Star Hyundai responded on 11/15/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a Happy Thanksgiving. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

JB
Joanette B.
Macon, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great job!
I have worked with Robert Land since I bought my car. I trust him with my car and its maintance and rely on him to keep me and the car safe. He is friendly and knows his job. Give him a raise.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/14/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TP
Terri P.
Bolingbroke, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
very friendly and knowledgeable
will definately return
ROBERT L., Service Manager from Five Star Hyundai responded on 11/14/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CB
Charles B.
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Pleasantly Surprised
I went in for my first scheduled service of my 2018 Sonata to have the oil changed and tires rotated. The service of my Sonata went quickly with no surprises except for the fact that I was asked, and accepted, a free car wash which was done very professionally. In fact when I returned home my wife commented that they had done a better job with the car wash than the company that normally provides that service for us. They have set the bar high and I hope that is the level of service I can look forward to for the remainder of my 10 year service contract.
ROBERT L., Service Manager from Five Star Hyundai responded on 11/14/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RP
Richard P.
Macon, GA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
The Service Manager is always nice and helpful
I was disappointed I had a oil change the next day the light for the air pressure came on .The person that did the service checked 35 pounds on all 4 tires I took the car to Discount Tires all the tires was under 35 pounds.I will come back next time Maybe you should talk to the individual that he should make sure he does his job
ROBERT L., Service Manager from Five Star Hyundai responded on 11/13/2018

Thank you for your response, I am sorry for the tire light coming on, I have talked to the technician about making sure the tire pressures are set. Have a Great Thankgiving

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net