Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 701 Reviews )

97% Would Recommend
Latest Review 10 months ago

Reviews


TB
TIMOTHY B.
Seattle, WA
Toyota HIGHLANDER 4X4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/11/2016
went to pick up his car and the work wasn't done correctly

AJ
Aaron J.
Seattle, WA
Saturn VUE 4X4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/26/2015
I would of up to this point, I don't know if I will be back.

JD
JOE D.
Seattle, WA
Honda ACCORD EX
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2014
The communication issues were a huge issue.

JB
JAMIE B.
Seattle, WA
Honda PILOT 4X4 EX
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/29/2014
before this most recent experience, we were very likely to reccomend the shop. The most recent experience has made us more likely to consider other options next time we need a body shop. (Entered by customer via website)

CS
CHELSEA S.
Seattle, WA
Acura INTEGRA LS
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2014
After this experience I will not go back to Fix Auto. Previously I have had a good experience and is why I came back.
This time around I think the repairs were too complicated for FA to repair/fix. It took a lot of extra time to get things repaired and fixed.

DC
DANIEL C.
Volkswagen GOLF
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2013
No

SA
Sheeren A.
BMW 325I
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/13/2012
Never. I told everyone not to go there including my customers. It was the worst ever. It was a nightmare.

AM
Amelia M.
Seattle, WA
Nissan Frontier 4WD XE King Cab
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2017
It took over two weeks to get my vehicle back for minimal damage. It was something about parts being damaged that was just a piece of plastic I could have ordered off the internet.

LR
LT MARK R.
Monterey, CA
Hyundai SONATA HYBRID
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/03/2016
I had to ask them more than once to remove the glass from my car.

GW
GARY W.
Honda ACCORD SE
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/16/2014
Because of the imperfections with the paint.

SR
SAMANTHA R.
Seattle, WA
Ford FOCUS SE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2016
the repair was great but the whole process of getting it repaired and the front desk was not good.

MQ
MEGAN Q.
Seattle, WA
Jeep GRAND CHEROKEE 4X4 LAREDO
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2016
Receptive and call backs. I had trouble reaching people.

RW
REGINA W.
Ruston, LA
Honda ACCORD EXL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/11/2016
I was not satisfied with the work I received. It was not completed the way the shop had stated.

DW
DANDAN W.
Seattle, WA
Kia Forte
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/22/2015
I was pretty angry with the process because they didn't notify me until I called.

KN
KIEU N.
Nissan VERSA S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/05/2015
If they were to ask for recommendation for auto body work, I would not hesitate to mention Fix Auto. (Entered by customer via website)

MW
MARSHALL W.
Seattle, WA
Chrysler 300 C
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/18/2014
Not much (Entered by customer via website)

LM
Logan M.
Seattle, WA
Chevrolet T10 4X4 EXT
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/24/2014
The work was done well and looks good.

KZ
KOSTYA Z.
Acura MDX 4X4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2014
Not very reliable.

JJ
Jan J.
Seattle, WA
Infiniti J30
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/03/2014
Make sure they will call you if the cost is more than the estimate. (Entered by customer via website)

AS
Allision S.
Seattle, WA
Subaru Forester
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/29/2014
The work was great.

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