Flawless Automotive Repair Inc

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

912 Reviews

ReScore Reviews™ (3)

Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago
Review for Flawless Automotive Repair Inc
Michael B. on 12/09/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Michael said the business checked his vehicle and told him the total for the work would be $225 plus tax. Only the front brakes were serviced. He was assured the back brakes were included and he was upset about them saying they did not need servicing after all. He was told something regarding a free oil change, but he was dissatisfied with the experience. He wrote on paper what he wanted be done to his vehicle. He would not recommend this business because he felt he was taken for a ride and he was not happy about it.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/19/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
Jerry C. at Flawless Automotive Repair Inc responded on 12/18/2014

Micheal ask for us to check his brakes  we did ask he ask and Micheal was told that he only needed the front brakes with rotors for the $225 plus tax and the rear brakes were fine and not needed at this time he agreed to have them done and left here happy. The next day he called and ask again about the rear brakes Im not sured why he thought for $225 he could have all brakes & rotors done because he was told that it was for Only the front and because he was upset I told him on his next visit we would give him a free oil change because of his confusion he seemed  happy with that and we ended the conversation, So now I am confused about his review.