ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
JASON S. on 01/18/2018
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"Top Notch Service!"
The folks at Folsom Auto Center are honest, professional and absolute experts in what they do. Scott was amazing at explaining the possible pathways for servicing our 2003 Tahoe, which had a lot of issues. His focus was on safety and keeping costs to a minimum. I got the feeling that he was suggesting options based on what he would do with his own vehicle, so that made me feel at ease. Highly recommend FAC!
Vehicle: Chevrolet Tahoe
Service Date: 01/12/2018
Review Created: 01/18/2018 10:37 AM
RUSSELL H. on 01/17/2018
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"Scott and Alex really took care of my auto needs with care and honest information without even having an appointment"
It was a pleasure to see an auto shop take care of my needs in such a short period of time without an appointment. When complete, Scott explained everything that was accomplished as well as some hints on how to take care of items I was facing after the work was done. It was a pleasure to see someone so concerned and helpful - something you don't always see in an automotive shop. I will definitely go back and recommend the Folsom Auto Center to me friends
Vehicle: Porsche 914
Service Date: 01/12/2018
Review Created: 01/17/2018 03:53 PM
DON B. on 01/16/2018
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"Genuine, caring customer service; knowledgeable and no nonsense advice concerning repairs needed."
I was treated with respect and concern. My truck was repaired as ownership advised me it would be. I highly recommend this garage. So far so good. Thank you Scott
Vehicle: Ford F-150
Service Date: 01/11/2018
Review Created: 01/16/2018 10:39 PM
Duc T. on 01/11/2018
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Duc said the staff took care of his vehicle. They did a good job and they were nice.
Vehicle: Audi A4
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Mark L. on 01/10/2018
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Mark said this was a great place to do business. They were exceptionally good at doing everything they did.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
RICK M. on 01/06/2018
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"an honest auto repair shop"
I noticed my transmission oil was not as red as it should be so took it in for a flush. Eric recommended we change the filter and replace 4 quarts of the fluid needed to refill the pan. He said it would be best to do this to collect the debris before a flush and that we could have that done at the next 30000 mile interval. Scott recommended the transfer case and rear end oil should be changed at 60000 miles. I had 84000 on the truck. After looking at the oil removed it was very dirty and had some metal flakes so had it replaced as well. They take the time to explain what they think should be done ,how long it will take and what it will cost.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/04/2018
Review Created: 01/06/2018 10:44 AM
Milan M. on 01/03/2018
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Milan said the staff was helpful and knowledgeable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Lene T. on 12/30/2017
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Lene said the business was efficient. The price was good.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/28/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
CINDE M. on 12/28/2017
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"Super Service saved Christmas!"
The day before I was driving home for the holidays, my brake pads failed in a big way. It was 3:30 on a Friday and all the shops were about to close until Tuesday after Christmas. I called Scott and he had a full shop but he said bring it in so he could look at it. He ordered the parts and had it fixed up fast for my 1000 mile trip starting the next morning. I am so happy with the work and the service at Folsom Auto Center. Thank you!
Vehicle: Chrysler
Service Date: 12/22/2017
Review Created: 12/28/2017 11:02 PM
Andrew M. on 12/20/2017
Verified badge inactive Verified
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"Trustworthy and Quality Work"
I have been using Folsom Auto Center since 2008. They have performed great and are very ethical. Best mechanic in Folsom!
Service Date: 12/20/2017
Review Created: 12/20/2017 08:53 AM
Dan L. on 12/20/2017
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Dan said the service was good, quick, and inexpensive.
Vehicle: Acura MDX
Category: Service
Service Date: 11/17/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Cori S. on 12/20/2017
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Cori said the service was great. The prices were fair, and she didn't feel she was being taken advantage of.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES G. on 12/19/2017
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"Trustworthy"
Appreciate doing business with va firm I feel I can trust.
Vehicle: Audi A4
Service Date: 12/18/2017
Review Created: 12/19/2017 07:13 PM
TIM I. on 12/17/2017
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"good communications"
ok servive
Vehicle: Chevrolet Malibu
Service Date: 12/15/2017
Review Created: 12/17/2017 11:07 AM
DARWIN S. on 12/15/2017
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"They will fix it not patch it.."
I wish I could keep this place my secret..Fair prices. .smart mech& HONEST
Vehicle: Toyota Highlander
Service Date: 12/14/2017
Review Created: 12/15/2017 09:12 PM
JON S. on 12/14/2017
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"service"
Good service
Vehicle: Dodge Pickup
Service Date: 12/12/2017
Review Created: 12/14/2017 07:53 PM
Sandra G. on 12/13/2017
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Sandra said this business does good work and they are very trustworthy, which is hard to come by these days. They did extra work for her and it was wonderful. She stated that she feels much safer driving her vehicle now. She appreciates everything they have done.
Vehicle: Mazda Protege
Category: Service
Service Date: 12/06/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Bryanna G. on 12/12/2017
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Bryanna said she has been using this business for awhile and is happy with the service they provide.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Ben D. on 12/07/2017
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Ben said he would recommend this business for service.
Vehicle: GMC Jimmy
Category: Service
Service Date: 11/28/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Aracely C. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aracely said the business was fair priced and the staff did good work.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/04/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 648 in total