ReScore Reviews™ (1)
99% Would Recommend
Latest Review 3 days ago
JASON S. on 01/18/2018
"Top Notch Service!"
The folks at Folsom Auto Center are honest, professional and absolute experts in what they do. Scott was amazing at explaining the possible pathways for servicing our 2003 Tahoe, which had a lot of issues. His focus was on safety and keeping costs to a minimum. I got the feeling that he was suggesting options based on what he would do with his own vehicle, so that made me feel at ease. Highly recommend FAC!
Vehicle: Chevrolet Tahoe
Service Date: 01/12/2018
Review Created: 01/18/2018 10:37 AM
RUSSELL H. on 01/17/2018
"Scott and Alex really took care of my auto needs with care and honest information without even having an appointment"
It was a pleasure to see an auto shop take care of my needs in such a short period of time without an appointment. When complete, Scott explained everything that was accomplished as well as some hints on how to take care of items I was facing after the work was done. It was a pleasure to see someone so concerned and helpful - something you don't always see in an automotive shop. I will definitely go back and recommend the Folsom Auto Center to me friends
Vehicle: Porsche 914
Service Date: 01/12/2018
Review Created: 01/17/2018 03:53 PM
DON B. on 01/16/2018
"Genuine, caring customer service; knowledgeable and no nonsense advice concerning repairs needed."
I was treated with respect and concern. My truck was repaired as ownership advised me it would be. I highly recommend this garage. So far so good. Thank you Scott
Vehicle: Ford F-150
Service Date: 01/11/2018
Review Created: 01/16/2018 10:39 PM
Duc T. on 01/11/2018
Mark L. on 01/10/2018
RICK M. on 01/06/2018
"an honest auto repair shop"
I noticed my transmission oil was not as red as it should be so took it in for a flush. Eric recommended we change the filter and replace 4 quarts of the fluid needed to refill the pan. He said it would be best to do this to collect the debris before a flush and that we could have that done at the next 30000 mile interval. Scott recommended the transfer case and rear end oil should be changed at 60000 miles. I had 84000 on the truck. After looking at the oil removed it was very dirty and had some metal flakes so had it replaced as well. They take the time to explain what they think should be done ,how long it will take and what it will cost.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/04/2018
Review Created: 01/06/2018 10:44 AM
Milan M. on 01/03/2018
Lene T. on 12/30/2017
CINDE M. on 12/28/2017
"Super Service saved Christmas!"
The day before I was driving home for the holidays, my brake pads failed in a big way. It was 3:30 on a Friday and all the shops were about to close until Tuesday after Christmas. I called Scott and he had a full shop but he said bring it in so he could look at it. He ordered the parts and had it fixed up fast for my 1000 mile trip starting the next morning. I am so happy with the work and the service at Folsom Auto Center. Thank you!
Service Date: 12/22/2017
Review Created: 12/28/2017 11:02 PM
Andrew M. on 12/20/2017
"Trustworthy and Quality Work"
I have been using Folsom Auto Center since 2008. They have performed great and are very ethical. Best mechanic in Folsom!
Service Date: 12/20/2017
Review Created: 12/20/2017 08:53 AM
Dan L. on 12/20/2017
Cori S. on 12/20/2017
CHARLES G. on 12/19/2017
TIM I. on 12/17/2017
DARWIN S. on 12/15/2017
JON S. on 12/14/2017
Sandra G. on 12/13/2017
Sandra said this business does good work and they are very trustworthy, which is hard to come by these days. They did extra work for her and it was wonderful. She stated that she feels much safer driving her vehicle now. She appreciates everything they have done.
Vehicle: Mazda Protege
Service Date: 12/06/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Bryanna G. on 12/12/2017
Ben D. on 12/07/2017
Aracely C. on 12/07/2017
Displaying Review 1 - 20 of 648 in total