We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue. We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor. Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes. This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off. He authorized us to perform this repair and then changed his mind at which time we put it all back together. Since he declined the repairs we only charged him our standard $150 diagnostic fee.