Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

196 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


RJ
Richard J.
Playa Del Rey, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Richard said he would recommend this business for service. Sometimes they find things that are not really necessary.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016 Category: Service
Donald said he liked the business because he was very satisfied with their service, they were prompt, and professional. He also said Gary and Bernard are good to do business with. He is a loyal customer and has recommended this business to others for service.
This review was collected via phone interview by Customer Research Inc.

DG
Deletha G.
Los Angeles, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2016
fast , courteous service
I bring my car in once a year. I appreciate the thorough diagnosis and courteous service I receive. I feel that I am always given a fair estimate/price for the service performed.

PH
Phyllis H.
Hawthorne, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016
service
convenient location, excellent service

AE
Annette E.
Culver City, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016
Positive people working on my car and at a fair price.
Employees are excellent. The service was completed on time.

EP
Elizabeth P.
Los Angeles, CA
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2016
Best Foreign Car Repairs & Sales
From the first day I walked though the doors, it felt as if I had been coming here for years. George and Bernhart make you feel like family. They are honest, the prices are fair and the mechanics are wonderful. This is my mechanic home form now on!

BR
Bicki Al R.
Los Angeles, CA
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
Al said the service provided by the business was good.
This review was collected via phone interview by Customer Research Inc.

DD
Denise D.
Los Angeles, CA
Mercedes-Benz CLK350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016
Fuel Pump
Great service

KT
Kory T.
Los Angeles, CA
BMW 650i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Kory said he had no issues with this business, their service was pretty good.
This review was collected via phone interview by Customer Research Inc.

NM
Norman M.
Los Angeles, CA
Mercedes-Benz S420
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Norman said the price for the service done on his vehicle at the business was a bit steep. He said at first he was given a quote of $500, which later escalated to $800. However, he was satisfied and happy the employees found the problem he had with his vehicle and fixed it.
This review was collected via phone interview by Customer Research Inc.

MS
May S.
Inglewood, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
May said the employees were very courteous and explained the service. They gave the price in advance. Overall, the vehicle was very well taken care of. Everything was excellent, she appreciated the service.
This review was collected via phone interview by Customer Research Inc.

LH
LaShelle H.
Inglewood, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Service
LaShelle said the business has great customer service, and have great service. She did mention she wasn't able to get everything she wanted to her vehicle due to the price of the labor being so high.
This review was collected via phone interview by Customer Research Inc.

JP
Jay P.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2016
200K and still going strong.
"Goldie" is a great little MB wagen. I am sure that Bernhart and his gang will keep it going well beyond the 427K of her predecessor.

BW
Bruce W.
Los Angeles, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Bruce said this business' service was good. He also noted that he liked their hospitality. If he does not want to wait there, they will offer to give him a ride home.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Culver City, CA
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
John said this business provides excellent service.
This review was collected via phone interview by Customer Research Inc.

MM
Micheal M.
Riverside, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Micheal said the employees did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

WD
Willie D.
Los Angeles, CA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016
s550 rerair
very reliable work done on time

MB
Malcom B.
Inglewood, CA
Mercedes-Benz CLS500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Malcom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Los Angeles, CA
Mercedes-Benz 420SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Jim said the employees are dependable and do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Inglewood, CA
Audi TT
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016 Category: Service
Robert said he was not satisfied with his experience. He received no service. The vehicle was sitting at the business for a week. It was not analyzed and there were too many vehicles. He spent a lot of money on the wrong part.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 07/28/2016

We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue.  We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor.  Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes.  This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off.  He authorized us to perform this repair and then changed his mind at which time we put it all back together.  Since he declined the repairs we only charged him our standard $150 diagnostic fee.