Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

184 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


JP
Jay P.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2016
200K and still going strong.
"Goldie" is a great little MB wagen. I am sure that Bernhart and his gang will keep it going well beyond the 427K of her predecessor.

BW
Bruce W.
Los Angeles, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Bruce said this business' service was good. He also noted that he liked their hospitality. If he does not want to wait there, they will offer to give him a ride home.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Culver City, CA
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
John said this business provides excellent service.
This review was collected via phone interview by Customer Research Inc.

MM
Micheal M.
Riverside, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Micheal said the employees did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

WD
Willie D.
Los Angeles, CA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016
s550 rerair
very reliable work done on time

MB
Malcom B.
Inglewood, CA
Mercedes-Benz CLS500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Malcom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Los Angeles, CA
Mercedes-Benz 420SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Jim said the employees are dependable and do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Inglewood, CA
Audi TT
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016 Category: Service
Robert said he was not satisfied with his experience. He received no service. The vehicle was sitting at the business for a week. It was not analyzed and there were too many vehicles. He spent a lot of money on the wrong part.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 07/28/2016

We can understand how Robert was not happy with his experience but we tried our best to solve his vehicles no start issue.  We use diagnostic tools to retreive fault codes stored in the cars computer which suggested a faulty camshaft sensor.  Unfortunately this didn't resolve the issue, so we did further diagnosis spending another 4-6 hours looking for other causes.  This led us to a timing belt with teeth worn off which could cause the vehicle timing to be off.  He authorized us to perform this repair and then changed his mind at which time we put it all back together.  Since he declined the repairs we only charged him our standard $150 diagnostic fee. 


RL
Richard L.
Los Angeles, CA
BMW 650i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2016
2006 BMW 650 i
Friendly and professional staff. Car was ready the same day it was dropped off.

LM
Linda M.
Los Angeles, CA
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016
Car Service
Quick professional service

RA
Ron A.
Los Angeles, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Ron said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

VM
Virgina M.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/22/2016 Category: Service
Spoke with Ronald. He said he told Virginia to take her vehicle to the business because it had a low idle and would shut off constantly. She sat and waited hours for them to inspect the vehicle. They finally ran a diagnostic test and could not effectively advise what was wrong. They offered to do a process of elimination as to what the problem could be and he refused when they asked him for $1100 for the unnecessary repairs. They ended up charging him $100 to connect a computer. He left and had another business diagnose the vehicle and they charged him $40 for a bad hose. He was extremely upset with the business because he paid them $100 to do absolutely nothing and his vehicle is running great thanks to this other business.
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 06/24/2016

This car had several codes pertaining to 3 cylinder misfiring,the transmission electric conductor plate for shifting had defect. The left and right catalytic are faulty.The power-steering was very hard to turn and the SRS light is on. The Technician also noticed that the ignition wires were brittle due to age of wires. All these problem can set off an engine check light. The customer declined work due to all the codes that came up.


JS
Jeamme S.
Los Angeles, CA
Mercedes-Benz G500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Jeamme said the business did everything they said they would in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KB
Katie B.
Los Angeles, CA
Mercedes-Benz ML430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
Katie said she has been coming to this business for the last 5 years and has always received good service.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Los Angeles, CA
Mercedes-Benz ML320
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2016 Category: Service
Mary said this business provided her with good service.
This review was collected via phone interview by Customer Research Inc.

CP
Christian P.
Los Angeles, CA
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
Christian said the business did everything they needed and it was done on time.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2016 Category: Service
Donald said this business was very responsive, competent, and a pleasure to deal with. He stated they had a very clean, neat and well organized, friendly facility that makes them stand out. He mentioned there will be a next time.
This review was collected via phone interview by Customer Research Inc.

DW
Dorothy W.
Inglewood, CA
Jaguar S-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Dorothy said she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

CA
Calbert A.
Inglewood, CA
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2016 Category: Service
Calbert said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

GC
Gina Leann C.
Los Angeles, CA
Mercedes-Benz CLS550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016 Category: Service
Gina said the service at this business was wonderful. They are honest and open with their diagnosis. She would recommend them.
This review was collected via phone interview by Customer Research Inc.