Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

221 Reviews

99% Would Recommend
Latest Review 18 days ago

Reviews


Verified Customer
Jeep Compass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018
Great garage
These guys have been honest, fair, and accommodating. Only lose a star because I found chewing tobacco in my car after picking it up.

BB
Blake B.
Ashland, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Blake said the service was quick, and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Richmond, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Michael said the over all interaction with the staff was great, they were professional, and it was handled expeditiously.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Chesterfield, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Deborah. She said she has been using this business for many years, and has not been disappointed yet.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
Richmond, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Michelle said she likes the customer service and everything about this facility.
This review was collected via phone interview by Customer Research Inc.

DJ
Dawn J.
Richmond, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Dawn said she got great service, the staff did a good job of following up, and the vehicle was serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Richmond, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
radiator repair
Great service.

DS
DENNIS S.
Richmond, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
New vehicle
My husband and I acquired a new vehicle out of state. It was the end of the week and the end of the month when we got it home and it needed to have a Virginia inspection. Jeff and his team were able to get the job done quickly for us.
We've taken our vehicles to Forest Hill Garage for about 20 years and they have always done the work quickly and accurately.

JM
JACK M.
Richmond, VA
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Friendly and Convenient Location
The service is always professional and the employees are friendly and courteous to all customers. When questions are about problems with a vehicle, the mechanic explains what the probable cause and what it might take to correct. If needed, the mechanic will let the customer know that he needs to take a more detail look and then explain the need and.cost will be for the repair. If you have been to the shop in the past they have a history of your repair and an address to identify you as a customer.

WT
William T.
Virginia
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Williams wife. She said they are pleased with the service. They do a good job and the location is convenient.
This review was collected via phone interview by Customer Research Inc.

SH
Sara H.
Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Sara said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Pete S.
Richmond, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Kathy. She said they have used the business for years. The staff, including Butch and Jeff, provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Johnathan H.
Virginia
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Johnathan said they are convenient and easy to work with.
This review was collected via phone interview by Customer Research Inc.

CJ
Cody J.
Richmond, VA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Cody said the facility helped him out twice. The staff was quick, helpful, and the price was great.
This review was collected via phone interview by Customer Research Inc.

OL
Olivia L.
Virginia
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Olivia said they repaired the problem, her vehicle operates great, they were nice and courteous. Everything was great.
This review was collected via phone interview by Customer Research Inc.

KG
Kaitlin G.
Virginia
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Spoke with Aaron. He said he has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

CK
Cole K.
Richmond, VA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Cole said the service went great.
This review was collected via phone interview by Customer Research Inc.

WR
WAYNE R.
Richmond, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Dependable
I can always count on the guys at Forest Hill to take care of my automotive needs. Fair, honest and dependable.

TG
THOMAS G.
Richmond, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Quality of work, always willing to schedule an appointment quickly and location
I have never been disappointed with the quality of their work. Been using them for 4 years. I have never had to go to the dealer for any routine or major service or repairs saving me thousands of dollars in unnecessary high labor costs. Forest Hill Garage is truly the best neighborhood Auto service provider I have ever encountered.

CW
CHARLEY W.
Richmond, VA
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
They always fix it right
As in all the many years past, the work was done to my complete satisfaction.
Thanks Jeff!
Charley

Displaying Review 61 - 80 of 221 in total