Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

221 Reviews

99% Would Recommend
Latest Review 24 days ago

Reviews


DR
DIANNE R.
Richmond, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Great Service! Fair Prices!
With a small amount of planning, I was able to wait while my Tire Rack tires were replaced on my vehicle, alignment performed, and I was able to get to work on time!

JK
Jerome K.
Richmond, VA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Jerome said the business has some of the best mechanics in the area. Jeff, Chris, Danielle and all the other staff were excellent.
This review was collected via phone interview by Customer Research Inc.

HK
Howard K.
Virginia
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Howard said everything at the business was done perfectly.. He also said they were very friendly and had a nice staff.
This review was collected via phone interview by Customer Research Inc.

KW
Kieth W.
Virginia
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kieth said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Richmond, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Jennifer said the staff were knowledgeable and friendly. She had a good experience.
This review was collected via phone interview by Customer Research Inc.

SF
Scot F.
Hampton, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Scot said it was a great and awesome place. The people were nice and friendly. It was a fast experience.
This review was collected via phone interview by Customer Research Inc.

CW
CHARLEY W.
Richmond, VA
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
Qulaty Service at reasonable cost
I called & said my battery died & aaa was jumping it & I said could I come now to get a new battery & they said yes & in less than 20 minutes I was on my way with a new battery.
Thanks!

TB
Tarvr B.
Virginia
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Tarvr said the staff members were very helpful. He needed his service done right away, and they were very accommodating. He was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

SS
Sandra S.
Virginia
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Sandra said her overall experience was excellent. She is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

SS
Simran S.
Richmond, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Simran said the service is good.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Richmond, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Jeremy said the staff did exactly what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICIA M.
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Great find for speedy service
Very satisfied with service and speed of repairs.

WN
Whitney N.
Richmond, VA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Whitney said she had very good customer service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Virginia
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
John said every time he takes his vehicle in, the business has done the job right. They have always been pleasant and he uses them for simple services and yearly inspections.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
Richmond, VA
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
service was excellent..which is routine for Jeff.
see review

BR
Bill R.
Richmond, VA
Lexus ES 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Service
Bill said things have been pretty great over the last 20 years. Their were a couple issues on his vehicle, so he bought a new vehicle. Any issues that have developed were taken care of. He would recommend this business without hesitation.
This review was collected via phone interview by Customer Research Inc.

EH
Eve H.
Virginia
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Eve said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

EM
Ed M.
Richmond, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Ed said this business was able to fit him in and got his vehicle a new head lamp quickly. The staff were friendly and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

KD
Kim D.
Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Kim said he liked that the service was thorough. The staff communicated well and they didn't push her to do other things.
This review was collected via phone interview by Customer Research Inc.

EF
Elizabeth F.
Virginia
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Elizabeth said this business provided quick service and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 221 in total