Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

3911 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.142859/5Overall Rating 4.142859/5Overall Rating 4.142859/5Overall Rating 4.142859/5rating 4.142859
Original
Overall Rating 2.2381/5Overall Rating 2.2381/5rating 2.2381rating 2.2381rating 2.2381
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


AR
Anthony R.
Charlotte, NC
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great service personnel but obnoxious sales manager (Teddy) out front.
David and all of the service personnel are A1. Always courteous with the utmost integrity. I traded my 2017 that I bought at Fort Mill and will be going to Keffer Hyundai for future service. It's my hope they are as nice as Fort Mill's service team.

I would not recommend this dealership to a friend who wants to purchase a vehicle.

NP
Nicholas P.
Fort Mill, SC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Awesome as always
Quick, efficient, polite employees, clean facility, always a pleasure going there
Shawn M., Service Director from Fort Mill Hyundai responded on 08/15/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
Indian Trail, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Customer service
Timely and courteous customer service
Shawn M., Service Director from Fort Mill Hyundai responded on 08/15/2018

Thank you very much for the 5 Star Review. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

ML
Marcus L.
Rock Hill, SC
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Service
Tom is the best always providing Great service
Shawn M., Service Director from Fort Mill Hyundai responded on 08/14/2018

Thank you very much for the 5 Star Review.  So happy Tom was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
Concord, NC
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
GREAT SERVICE
I'VE BEEN GETTING MY CARS SERVICED HERE FOR YEARS AND I WOULD WANT TO GO ANYWHERE ELSE.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/14/2018

Thank you very much for the 5 Star Review.  Thank you very much for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

GV
George V.
Rock Hill, SC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Everyone is very helpfull and they treat us like we are very important.y
Things get done very quickly. I have a coffee and get a massarge
And lookaround the showroom ans soon the car is ready and clean.
Thak you for a excellent service.

George Vandulek
Shawn M., Service Director from Fort Mill Hyundai responded on 08/14/2018

Thank you very much for the 5 Star review.  Thank you for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

JA
John A.
Charlotte, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Service and staff
Kept appointment time and had courteous and efficient staff.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
Indian Land, SC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Always Satisfied
The Service Dept has always been satisfactory, courteous, informative and punctual.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

MM
Melissa M.
Clover, SC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Awesome Service!
Always happy to get my service done here!! The guys are super awesome, quick, and friendly!! Thank you so much for always providing outstanding service!!!
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review. Thank you for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

ML
Mark L.
Indian Land, SC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Hyundai of Ft. Mill Service
Great service, dependable and honest. They take the time to do things the right way and answer all of my questions. Highly recommend these guys.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review. Thank you for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

JA
Justin Kyle A.
Fort Mill, SC
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great Sevice
Had great service, they didn’t take me for a ride. Told me the issue and gave me options without forcing me to go through then to make the change. Much respected.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  So happy to hear Tom took great care of all your service needs. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

FS
Faith S.
York, SC
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
great service
always great service and friendly atmosphere.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

JL
June L.
Rock Hill, SC
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Door handle repair
The service representative (Tom) was great, he worked to get the repair completed in a timely manner. Thanks also to the service technician (name unknown) who completed the service, He did an excellent job. Washing our car was a nice finishing touch.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review. So happy Tom was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

MN
Mark N.
Charlotte, NC
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Great service
David Kilmer Is best service tech I have ever encountered.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review. So happy David was able to take great care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

BH
Bobby H.
Lancaster, SC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
A+ service
Friendly and timely service.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

SK
Sue K.
Rock Hill, SC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Service department has always been helpful.
Tom took great care of my car. It hadn’t been driven for quite a while. Checked it all out, cleaned it inside and out, and it looked great and drove ‘great. Many thanks to him.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  So happy Tom took great care of all your service needs.   We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

BD
Betty D.
York, SC
2012 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service Rating
The excellent service from David Kilmer. He listens to what I explain I am having problems with & tries his very best to resolve issues in a timely manner. He is always concerned about my needs that pertain to my Hyundai Equas & I thank him for that!
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  So happy David was able to take great care of all your service needs. We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

SP
Sarah P.
Rock Hill, SC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
SERVICE, SERVICE,SERVICE !
ALWAYS RECEIVE TIMELY, FRIENDLY SERVICE. THIS IS IMPORTANT TO ME AS MY HUSBAND WAS IN THE AUTOMOTIVE INDUSTRY FOR 35 YEARS.
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review. Thank you for the very kind comment.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

CC
Cynthia C.
Fort Mill, SC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
staff
none
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai

Verified Customer
Fort Mill, SC
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Good service
Fast and good people
Shawn M., Service Director from Fort Mill Hyundai responded on 08/13/2018

Thank you very much for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai