Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 546 Reviews )

94% Would Recommend
Latest Review 18 days ago

Reviews


RD
Rosa D.
Los Altos, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Rosa said the business did excellent work. George was great and had good customer service.
This review was collected via phone interview by Customer Research Inc.

MM
Melinda M.
Sunnyvale, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Melinda said the staff are honest, good to work with and timely.
This review was collected via phone interview by Customer Research Inc.

QC
Qisen C.
California
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Qisen said this business fixed the problem in time and the service was smooth.
This review was collected via phone interview by Customer Research Inc.

JG
Jesus G.
California
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2019 Category: Service
Jesus said the service was timely and he didn't have to wait.
This review was collected via phone interview by Customer Research Inc.

RW
Rebecca W.
San Jose, CA
Lexus CT 200h
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2019 Category: Service
Rebecca said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AG
Anand G.
Sunnyvale, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Anand said he spoke to three of the business' personnel and he said that they are highly skilled, no overcharging and they gave the right charges.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
California
Mercedes-Benz 380SE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Don said that they are pleasant and no nonsense. They take the vehicle and they fix it,
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sunnyvale, CA
Mazda Protege5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Good Customer Service
Brian was very helpful and friendly when he picked me up in the tow truck. He also seemed to put safety first, making sure to adjust a cable to be tighter just in case instead of just leaving it to chance. The repair shop did a great job on my car and they seemed very professional.

RM
Richard M.
Santa Clara, CA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
Richard said the business helped him out when he was in a jam. They towed his vehicle because the alternator went out. His windows were down when they picked it up. He said he is unsure if the inside got wet from the windows being down.
This review was collected via phone interview by Customer Research Inc.

RK
Rishi K.
Sunnyvale, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Rishi said the service was really good.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Sunnyvale, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Dennis said the staff did what they said they would do in time and it was good. He added that the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.

NB
Nilesh B.
Santa Clara, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Nilesh said they did pretty good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
San Jose, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Jack said he dropped in without any warning and the staff was super helpful and got his vehicle in. He said he got a reasonable rate and his vehicle was done during the day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mountain View, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
My Service Experience
Thanks to the AAA tow truck driver's (I think his name was Brandon, he was awesome!) recommendation, I had my car towed to Forte's Bros. Auto Repair. Jorge explained what work they would be doing. The repair price was much lesser than going to the Acura dealer thanks to my AAA membership and Jorge's garage being AAA certified. He also recommended a few additional repairs I wasn't aware of. Thanks Jorge and staff!

EM
Eric M.
Sunnyvale, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Eric said the business did everything as they said they would, and they delivered what they promised.
This review was collected via phone interview by Customer Research Inc.

US
Uday S.
Santa Clara, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2019 Category: Service
Uday said it was great service. The staff explained very well what the issue was and the next steps to be taken.
This review was collected via phone interview by Customer Research Inc.

KD
Kenneth D.
Boulder Creek, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Kenneth said the staff are great and he gives them credit for such a quick turn around on his vehicle. Everything from AAA, to their driver and staff are great.
This review was collected via phone interview by Customer Research Inc.

CR
Catherine R.
California
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Catherine said she is a dispatcher with this business. She added the staff here is really good, they got her vehicle on and going really quickly with diagnostics, and they were really on point with everything. She stated that she does recommend them.
This review was collected via phone interview by Customer Research Inc.

SR
Surjan R.
Sunnyvale, CA
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2019 Category: Service
Surjan said that the service center was unable to diagnose the problem with his vehicle and repair it. He stated that he only recommends the business for towing services.
This review was collected via phone interview by Customer Research Inc.

FA
Fortes A.
California
Nissan LEAF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Spoke with Ben. He said the service was great. The work was exceptional. The employees provided really good service.
This review was collected via phone interview by Customer Research Inc.