Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

36 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


RB
Rick B.
North East, MD
Toyota Land Cruiser
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Rick said work the staff did pretty good work. Though they did not do exactly what he talked about with the exhaust work, it was close.
This review was collected via phone interview by Customer Research Inc.

MP
Marvin P.
Fresh Meadows, NY
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Marvin said he was very good and efficient. The vehicle is running well. Also, the business was very clean. He appreciates the great service provided.
This review was collected via phone interview by Customer Research Inc.

KP
Kenny P.
Olney, MD
Ford Fusion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kenny said that the facility is very good, and the staff were very helpful when he needed assistance.
This review was collected via phone interview by Customer Research Inc.

SO
Sara O.
North East, MD
Buick LaCrosse
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Sara said this facility is doing great. The people and the customer service is great. They tell her exactly what's wrong with the vehicle and give her options on what to do.
This review was collected via phone interview by Customer Research Inc.

CS
Christopher S.
North East, MD
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Spoke with Lisa. She said the staff was able to complete the services needed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Oxford, PA
Pontiac GTO
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
North East, MD
Ford F-150
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Brian said there have been no problems.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
North East, MD
Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Richard said he received good service. The facility got him in and out. Everybody was friendly and does a great job.
This review was collected via phone interview by Customer Research Inc.

OP
Orland P.
North East, MD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Orland said the staff were courteous, friendly, and prompt.
This review was collected via phone interview by Customer Research Inc.

BW
Beth W.
North East, MD
Nissan Altima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Beth said this business was suburb. She has never been there before and they went above and beyond her expectations. She got in and was unsure if they could assist her. They tried to help her out, but told her to come back and if someone was available they would slide her in. When she got back to them she was in and out in 30 minutes. The prices were fair and the people were super.
This review was collected via phone interview by Customer Research Inc.

RH
Ray H.
North East, MD
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Doris. She said that the work was done quickly and everyone was pleasant.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
North East, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Great Experience!!
I can't say enough good words about my experience with Crouch Automotive. Every single person I've dealt with there is not only friendly but knowledgeable. I like my car and I'm not ready to purchase a new one yet, however I've had some serious issues with it over the last 8 months. They were able to identify and fix 2 issues that other mechanics couldn't find or told me they weren't worth fixing. I was also super happy to hear they had two other locations because, in my opinion, you don't get a 3rd without doing something right! Welcome to North East Crouch Automotive!
Cb59a57c22af74e816d800b71bc05727?s=28
Dale and Joanna C., Owner from Foster's Auto Service responded on 05/22/2018

Wow! Thank you Donna. We are so happy to hear that you had a great experience with us. Thanks for letting us know and for the welcome! We hope to meet you on your next visit.

Dale & Joanna Crouch

Crouch Automotive & Diesel
Foster's Auto Service

410-378-5555 (Crouch)
410-287-5821 (Foster's)

MK
Matthew K.
Rising Sun, MD
Mazda Mazda3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Matthew said the business is very honest.
This review was collected via phone interview by Customer Research Inc.

IF
Irene F.
North East, MD
Chevrolet Avalanche
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Irene said the business did a very good job. She also said she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

SD
SHIRLEY D.
North East, MD
Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great service and friendly staff
Great service , and friendly staff.

JW
JUTTA W.
North East, MD
Kia Sorento
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Inviting
It makes me feel better going there now, when a place is clean and organized, I have more confidence in the people, even if it is a car repair shop.

SD
Sarah D.
Port Deposit, MD
Dodge Dakota
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Sarah said they did a good job at explaining things and answering her questions.
This review was collected via phone interview by Customer Research Inc.

NN
Nagi N.
Brooklyn, NY
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Nagi said the staff were polite, and responsive.
This review was collected via phone interview by Customer Research Inc.

PH
PASTOR WAYNE H.
North East, MD
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
The people
They took good care of the car. We were kept up to date on the needs and the price of the repair.
We miss the Fosters but are pleased to have great people step in to a great business.
Thanks Beth

KO
Kyle O.
Port Deposit, MD
Mazda Mazda3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Kyle said the work was done in a timely manner and they made it easy to transfer all the documents to the Motor Vehicle Association.
This review was collected via phone interview by Customer Research Inc.