Welcome to the SureCritic Reviews page for Fox Hyundai, a proud member of the Fox Motors team!Welcome to the SureCritic Reviews page for Fox Hyundai, a proud member of the Fox Motors team!
My only complaint, which i have not spoken to the service writer about, is the $5 ‘shop fee’ added to an valvoline air induction service. i understand this bill item for other maintenance services such as LOF, transmission flush/drain, or even a brake service.
this should have been removed as i would have done this for the customer when I had been a service advisor at an Acura dealership many years ago. This would also reflect congruency of what I authorized on drop off envelope ($129) and never called to tell me they final charge ($138). I did receive the email telling me my car was finished and part charge I inquired about.
If someone reads this, I would appreciate a correction to my balance and a review of empowering service advisors to remove ‘shop charge’ for certain services
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this should have been removed as i would have done this for the customer when I had been a service advisor at an Acura dealership many years ago. This would also reflect congruency of what I authorized on drop off envelope ($129) and never called to tell me they final charge ($138). I did receive the email telling me my car was finished and part charge I inquired about.
If someone reads this, I would appreciate a correction to my balance and a review of empowering service advisors to remove ‘shop charge’ for certain services