Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 1329 Reviews )

99% Would Recommend
Latest Review 9 days ago

Reviews


RG
Rene G.
LA
Verified Customer
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04/14/2011 Category: Collision
Rene said there was no set promised date of when his vehicle would be ready, because they didn't know how long it would be. He was not kept adequately informed during the repair process and he was the one who had to call to follow up on the status of his vehicle. On his previous experience at the business, they did keep him informed during the repair process, so he is not complaining.
This review was collected via phone interview by Customer Research Inc.

AG
Albert G.
LA
Verified Customer
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04/13/2011 Category: Collision
Albert was not satisfied with his insurance estimate because they would not replace his windshield.
This review was collected via phone interview by Customer Research Inc.

SO
Stacie O.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2011 Category: Collision
Stacie said she would definitely go back to the business for repair services in the future.
This review was collected via phone interview by Customer Research Inc.

ES
Edward S.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2011 Category: Collision
Edward said he was very satisfied with this business' communication.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2011 Category: Collision
Jason said they did a great job and worked him in.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2011 Category: Collision
Richard said he was satisfied with the quality of the repair, but they missed some electrical problems. They pointed out the check engine light was on, and it was okay to drive, and they told him to take it to the dealership. Since his dealership was in Michigan he decided to have it looked at before he drove back, and it turned out the wiring harness was damaged. Richard was not involved in the estimate. His son-in-law, owner of a Honda dealership, had taken several vehicles to this business and he'd recommended this business.
This review was collected via phone interview by Customer Research Inc.

CH
Carroll/Gail H.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2011 Category: Collision
Gail said this business provides great service and they are always right on time. She used this business before and was very well satisfied with them. She recommends this business and has no complaints about them.
This review was collected via phone interview by Customer Research Inc.

RS
Renita S.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2011 Category: Collision
Renita said the person who referred her to this business is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

AM
Al M.
LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2011 Category: Collision
Al said they did a great job.
This review was collected via phone interview by Customer Research Inc.