Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 1329 Reviews )

99% Would Recommend
Latest Review 11 days ago

Reviews


DW
Dalton W.
Louisiana
Verified Customer
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02/28/2018 Category: Collision
Dalton said that everything went smoothly. The business did what they said at the price they quoted.
This review was collected via phone interview by Customer Research Inc.

JM
Jonathan M.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Collision
Jonathan said it was a good experience. The repairs were done quickly.
This review was collected via phone interview by Customer Research Inc.

CH
Caryn H.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Collision
Caryn said the business provided excellent customer service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Collision
Michael said the facility is clean. The staff are courteous and they explained things before and after the work was done.
This review was collected via phone interview by Customer Research Inc.

DM
Debbie M.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Collision
Debbie said the staff at this shop were very courteous, polite and sweet. She said she even appreciated how clean this facility was.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Collision
Michael said the facility is clean. The staff are courteous and they explained things before and after the work was done.
This review was collected via phone interview by Customer Research Inc.

DM
Debbie M.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Collision
Debbie said the staff at this shop were very courteous, polite and sweet. She said she even appreciated how clean this facility was.
This review was collected via phone interview by Customer Research Inc.

TB
Tara B.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Collision
Tara said their customer service was exceptional. She was quoted a time frame and her vehicle was ready within that time. The employees answered her questions.
This review was collected via phone interview by Customer Research Inc.

TB
Tara B.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Collision
Tara said their customer service was exceptional. She was quoted a time frame and her vehicle was ready within that time. The employees answered her questions.
This review was collected via phone interview by Customer Research Inc.

HF
Haskel F.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Collision
Haskel said he is extremely satisfied. The insurance company took care of arranging the repair. All he had to do was drop off the vehicle, let them know where he got hit, and come back a week later to pick it up. He is amazed the business got the paint to match all over. He thought it would be a 2 week turnaround, but it only took a week. He was blown away by the person who prepared his estimate. They pointed out small stuff on his vehicle that he was not aware of, and he appreciates it. He was highly impressed with the communication. He would very highly recommend this business.
This review was collected via phone interview by Customer Research Inc.

BT
Barbara T.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Collision
Barbara said she is very happy with the work done on her vehicle and how she was treated by the team.
This review was collected via phone interview by Customer Research Inc.

HF
Haskel F.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Collision
Haskel said he is extremely satisfied. The insurance company took care of arranging the repair. All he had to do was drop off the vehicle, let them know where he got hit, and come back a week later to pick it up. He is amazed the business got the paint to match all over. He thought it would be a 2 week turnaround, but it only took a week. He was blown away by the person who prepared his estimate. They pointed out small stuff on his vehicle that he was not aware of, and he appreciates it. He was highly impressed with the communication. He would very highly recommend this business.
This review was collected via phone interview by Customer Research Inc.

BT
Barbara T.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Collision
Barbara said she is very happy with the work done on her vehicle and how she was treated by the team.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Collision
Barbara said the business did a good job. However, she said they kept her vehicle over 3 weeks because of an insurance adjustment.
This review was collected via phone interview by Customer Research Inc.

HR
Heidi R.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Collision
Heidi said they did everything she expected and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Collision
Barbara said the business did a good job. However, she said they kept her vehicle over 3 weeks because of an insurance adjustment.
This review was collected via phone interview by Customer Research Inc.

HR
Heidi St. R.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Collision
Heidi said they did everything she expected and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Collision
Eric said everything was good besides one minor issue. There were a couple of scratches on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Collision
Eric said everything was good besides one minor issue. There were a couple of scratches on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry T.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Collision
Spoke with Brittany. She said it was an easy experience. The staff gave her three deadlines, when they kept finding additional damages that needed work done.
This review was collected via phone interview by Customer Research Inc.