Business Solutions
SureCritic / Auto Body / Fradella's Collision Center - Chalmette
business image

Fradella's Collision Center - Chalmette

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,391 Reviews)
-100
Write a Review

Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(504) 277-4769
Visit Website
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
4839 Paris Rd Chalmette, LA 70043
Get Directions
Fradella's Collision Center - Chalmette's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,391 Reviews)
Write a Review
Recent Reviews
BM
Ben M.
Louisiana
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2016
verified customer Verified Customer
Category: Collision
Ben said the work this business did was good, but it took a lot longer than he anticipated. There was no promise date given. However, it took 32 days to complete because of the insurance company and multiple part delays. They did not keep him updated on the status of his vehicle because he had to call to get any information.
Recommended
Al W. from Fradella's Collision Center - Chalmette responded on 03/07/2016 07:18 AM

We called Ben and apologized for obviously not meeting his expectation on communication.He stated he is satified overall and wanted to make sure he gave and we got honest feedback.Ben, I can't begin to tell you how important it is for our team to recieve your feedback and we thank you.Our team has examined where we fell short and have taken corrective action,thanks again.     

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.