ReScore Reviews™ (19)

ReScore
Overall Rating 4.2631547/5Overall Rating 4.2631547/5Overall Rating 4.2631547/5Overall Rating 4.2631547/5rating 4.2631547
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT"
VERY HELPFUL AND COURTOUS.
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/24/2018 11:18 AM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job!"
As always, it was a pleasure to see our tech advisor Jose assisting us with the 2012 Hyundai sonata appointment for brakes inspection. Jose is so wonderful, always make us feel welcome
Great customer service and very knowledgeable.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/23/2018 09:30 PM
Guerrier A. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/23/2018 07:03 PM
Robert K. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:49 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service fast and everyone is always so nice
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/23/2018 05:20 PM
Omar A. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Quick service and friendly staff that checks on you. Will be back!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/23/2018 04:11 PM
Christian M. on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"..............."
They fix my cars 2013 airbag.I and wait for 3 hours.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/22/2018 10:25 PM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
James S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continuous Great Service"
I have had nothing but amazing service from Frank Hyundai. From buying our first car from them to our 2017 Santa Fe Sport that we currently own. Thank you Frank Hyundai for always being there for us from the beginning to the end.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:05 AM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Anna L. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Geat place"
We got a great price on our 2017 Santa Fe Sport, our salesman, Omar, was very professional and the after service has been good.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 10:32 AM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Hugo M. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close to home, very convenient."
Overall it was a good experience.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 11:56 AM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Erwin G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Transmission fix"
After almost ten years, my transmission gave out on me. I had to have it towed to Frank Hyundai. Once here, the service advisor took down my information and later let me know my repair options, along with financing options. I was also provided a loaner vehicle in the meantime. The advisor called me as soon as the repairs were done. I am pleased with the work they have done and I would not hesitate to recommend the dealership to anyone.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:07 PM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service and really helped me out with extended warranty!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/20/2018 12:12 PM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete Detail"
Always satisfied with the outcome. They are always consistent with their work
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 12:11 PM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maricela "
Very good customer service!
Fast and accommodating service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:53 AM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greg"
My car was complete within the time they quoted and at no charge since it was covered by the warranty
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 09:52 AM
TRACY S. at Frank Hyundai responded on 02/23/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In My Opinion"
Nothing makes service better than a great Service Advisor... I think Chris is the best... I've had several Hyundai vehicles and I've dealt with different Service Advisors that I liked dealing with but they are no longer here... I think Hyundai made a great selection when they hired Chris... Thanks for all your assistance Chris...
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/19/2018 01:26 PM
TRACY S. at Frank Hyundai responded on 02/19/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Yolanda E. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yolanda"
The people there are very nice
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 06:33 PM
TRACY S. at Frank Hyundai responded on 02/19/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Jenne F. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome job"
I had only been going to the dealership I bought my car at even thought Frank Hyundai is 10 minutes from my house, and now it’s the only one I’ll go to. They were fast considering I didn’t have an appointment and my oil change was cheaper than the other dealership and they put the true amount of miles I need before my next oil change when the other dealership was always putting 3k lower. I appreciate that it wasn’t just a money grab.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:48 AM
TRACY S. at Frank Hyundai responded on 02/19/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Judy N. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:19 AM
TRACY S. at Frank Hyundai responded on 02/19/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Omar A. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Easy quick in and out oil change
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 09:51 AM
TRACY S. at Frank Hyundai responded on 02/19/2018

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Displaying Review 1 - 20 of 1790 in total