ReScore Reviews™ (15)

ReScore
Overall Rating 4.066664/5Overall Rating 4.066664/5Overall Rating 4.066664/5Overall Rating 4.066664/5rating 4.066664
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Gayle W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frank Hyundai has always had a very good service center and the staff are great and very professional "
I will always bring my Santa Fe back to Frank Hyundai. Great service center and great people!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:58 PM
Edward Z. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent care"
Took care of car in record time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/17/2017 01:28 PM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Service Rep are courteous and very professional.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:30 AM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Ana V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
all great as always
keep on the good work!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:05 AM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Carlos S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Lovin the service, folks there are awesome.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:04 AM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Timely, efficient and friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 06:58 PM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Lisa Y. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everyone at frank hyundai has been a pleasure to work with. They worked hard to get me a great deal with financing and when I needed service, they were the best priced. Work was done in a timely manner, the communication and customer service was great. I have had nothing but a positive experience with everyone at frank Hyundai.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:50 PM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Winston S. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Serviced"
d
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 12:14 PM
Tracy S. at Frank Hyundai responded on 10/17/2017

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
John A. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great appointment"
Reliable and friendly service appointment!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:42 AM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Jill S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top-Notch Organization"
The professionalism of this place is unmatched. My daughter feels like part of the family there, now and I could not be more pleased with any part of the experience!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:58 AM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
David D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wait time"
They always finish servicing my car 30 minutes early then the time frame ehich is good although when they wash car not fully washed all the way
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/14/2017 11:38 AM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OIL CHANGE"
THANK YOU
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/13/2017 05:16 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 04:57 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Coupons help.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 04:32 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super friendly service attendant"
I believe my guy is Jose that helps me when I come to Frank, he was sooo helpful and gave realistic recommendations based on my financial circumstances. Thank you so much for a seamless car repair experience.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 03:47 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Rogelio M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kindness of personal"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 09:38 AM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Omar M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
The friendly staff goes all the way to explain in detail repairs and costs. They made sure we were completely satisfied with the process. Thank you Frank Hyunday, you have a great service staff!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/12/2017 07:55 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
TINA R. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenient location "
Shuttle service is a plus!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/12/2017 04:02 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Sergio L. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall"
Good
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 12:27 PM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for taking the time to tell us about your experience at Frank hyundai. We appreciate your feedback since it helps us improve our service and your experience.

 

Please feel free to reach out to me directly at the following email address: tsalazar@frankmotors.com. My phone number is 619-474-5502 if you prefer a phone conversation.

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Alan C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OUTSTANDING SERVICE"
I and others I am sure rely on your experienced technicians to alert us to problems. Extremely valuable and worthwhile with the extremely complicated automobiles today.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:57 AM
Tracy S. at Frank Hyundai responded on 10/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Displaying Review 1 - 20 of 1457 in total