Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

667 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


AG
Angie G.
Franklin, TN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Angie said she likes the staff at this business and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Franklin, TN
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Bill said the business did a good job. They are very honest and they let him know what's going on with his vehicle. Their communication is great.
This review was collected via phone interview by Customer Research Inc.

BH
BILLY H.
Franklin, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017
Auto Dr. Saved me several thousand dollars
Bill's guys spotted a small leak that could have cost $3000 if it had not been addressed for the small price of $100. I had my car checked at another shop
and was told everything was fine but I could tell it was not shifting gears correctly. I took it to Auto Dr. and Perry found a leak in the gear box that could be fixed with a $14 part to stop the fluid leak. These guys don't rip you off!!!
Great job!!!

SB
STUART B.
Franklin, TN
GMC Yukon
Verified Customer
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12/07/2017
satisfied customer
In and out in a timely manor, noticed brakes were in need of replacement so did this work before I destroyed the rotors this time!! Thanks guys
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Had to get to 250 characters

GW
Gayle W.
Franklin, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Gayle said the business kept the vehicle safe and they provided good work. However they are a bit expensive.
This review was collected via phone interview by Customer Research Inc.

GG
Gerhard G.
Hilton Head Island, SC
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Gerhard said he appreciated the staff doing a diagnostic test at no charge.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
Tennessee
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Peter said that the staff is honest. Ed and the guys are great, and they always provide great service.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Brentwood, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Richard said this business is awesome. They do expert work. They are fair and they are nice people.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Whites Creek, TN
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Mike said the employees completed what they said they would. It was done in the promised time.
This review was collected via phone interview by Customer Research Inc.

RM
Russell M.
Nashville, TN
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Russell said the employees took care of his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Franklin, TN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Larry said this business treats him fairly. He can trust them.
This review was collected via phone interview by Customer Research Inc.

MF
MIKE F.
Franklin, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2017
Owner
Very professional, personable and knowledgeable. I'm grateful to have an auto mechanic that I can trust and rely on. You are a blessing! Mike

JS
Jim S.
Franklin, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Jim said they always call him and give him an update of what is going on.
This review was collected via phone interview by Customer Research Inc.

GH
Georgia H.
Franklin, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Georgia said this business always does what she needs and they do it well. She didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

LC
Lindsey C.
Christiana, TN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Lindsey said Eddie was amazing and doesn't steer her wrong.
This review was collected via phone interview by Customer Research Inc.

KL
KIM L.
Franklin, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Great service honest advice
The Auto Dr has provided great repairs at a reasonable price to keep my 16 year old truck running well. I never feel like they are talking down to me or taking advantage of me because I’m a woman.

JQ
Jonthan Q.
Woodlawn, TN
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Jonathan said this business took care of him.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Franklin, TN
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Kelly said he has used this business for several years. The employees are always honest. They provided fair service.
This review was collected via phone interview by Customer Research Inc.

JE
Jonathon E.
Franklin, TN
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Jonathan said the staff do exactly what they say they're going to do. The work is done in a timely manner and it's thorough.
This review was collected via phone interview by Customer Research Inc.

CP
CHARLES P.
Franklin, TN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Still Satisfied
My quest to drive my car past the 200,000 mile mark continues with the professional and competent help from the Franklin Auto Doctor. I'm now over the 190,000 mark and going strong. I gave a ride to a friend of mine the other day and he commented more than once on what a nice ride my car provided. Thanks Auto Doc!

Displaying Review 41 - 60 of 667 in total