Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

667 Reviews

99% Would Recommend
Latest Review 12 months ago

Reviews


JC
Johnathan C.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2013 Category: Service
Johnathan said the business is helpful, and completed the work quickly.
This review was collected via phone interview by Customer Research Inc.

BH
BILLY H.
Franklin, TN
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2013
Auto Dr. is awesome!!
Auto Dr. replaced the brakes on my sons car pus an oil change and repaired a coolant leak that was causing the car to over heat.
The jobs were complete and professional.
The job took only 5 hours.

JV
JACKSON V.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2013
Knowledgable, honest and affordable.
We take both our cars here and always get reasonably priced, honest repairs.

RC
Randall C.
Nissan 200SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2013 Category: Service
Randall said overall he was very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

MP
Marian P.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2013 Category: Service
Marian said they are awesome, wonderful and excellent.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2013 Category: Service
David said the experience was great.
This review was collected via phone interview by Customer Research Inc.

CH
Charlene H.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2013 Category: Service
Charlene said this business is prompt and she would especially refer people to Kenny and Bill.
This review was collected via phone interview by Customer Research Inc.

SD
Sylvester D.
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2013 Category: Service
Sylvester said this business did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

BM
Barbra M.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2013 Category: Service
Barbra said her vehicle runs fine.
This review was collected via phone interview by Customer Research Inc.

SE
SYLVIA E.
Spring Hill, TN
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2013
Great business!
My car has been there several times. Never had a problem. Nice employees.

BG
BOB G.
Franklin, TN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2013
friendly honetcustomer service
friendly honest customer service

BL
Barbera L.
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2013 Category: Service
Barbera said she went in for one issue and while she was there this business found something that was dangerous and repaired that for her as well.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2013 Category: Service
Daniel said they're good people and they did the work in a timely manor. They are very professional.
This review was collected via phone interview by Customer Research Inc.

CP
Chad P.
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2013 Category: Service
Chad said this business provides great customer service and are reasonable priced typically.
This review was collected via phone interview by Customer Research Inc.

JH
Jeanette H.
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2013 Category: Service
Jeanette said their customer service was fantastic. When she walked in without an appointment, the employee that was by the door made her feel at home. He was very pleasant and helpful. She would absolutely recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

JM
Jay M.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2013 Category: Service
Jay said they do good work. The pricing is good. They do what they say they are going to do. They are really good people.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2013 Category: Service
Susan said overall she had no complaints about this business. Everything with this business was good and her vehicle was finished when she picked it up. Her vehicle seems to be running great.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2013
Reliable, Prompt and Professional
I've used Franklin Auto Doctor for several repairs on two vehicles over the past few years with good results. The most recent required replacement of an intake head gasket and seems to have fixed the problem. I may have gotten a new set of plugs and plug wires that I didn't need. (They replaced those first and found out that wasn't the problem but charged me for them anyway. I had replaced them myself only a few months ago.) And, the interior of my car smells of cigarette smoke which is gradually leaving. Anyway, I think you'll be happy with their work.

JH
Jim H.
Brentwood, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2013
Very friendly and professional
Truck is running smoother and the rear brakes are good.

RI
Roger I.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Spoke with Mary. Mary stated every time they brought their vehicle to the business, the staff was very nice, hospitable. They always provided courtesy calls regarding any service, before they completed any service. They would provide information regarding what was wrong with their vehicle, as well as the cost to complete the service. The staff have always provided a super great level of service and support. They had received such good service with 1 vehicle, they now bring both of their vehicle to the business for their service needs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 641 - 660 of 667 in total