Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

667 Reviews

99% Would Recommend
Latest Review 12 months ago

Reviews


RA
RICK A.
Portland, TN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017
they know what they are doing
they get the job done fast and at a fair price

BV
BETSY V.
Franklin, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017
Awesome service, as always
I have been a customer for he past few years and always have a great experience.

TM
TIM M.
Franklin, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017
Great service
Happy with the service that was received.

CO
Courtney O.
Nashville, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Courtney said she is happy with the customer service.
This review was collected via phone interview by Customer Research Inc.

AW
Antonio W.
Franklin, TN
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Antonio said the business gave him a great service. The price was reasonable. He explained what was going on with the vehicle and they got it fixed quickly. He works for Jiffy Lube about 2 miles away. So, he took business cards to refer customers whose vehicles they cannot fix.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Tennessee
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Chris said he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

WH
WILLIAM H.
Franklin, TN
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017
recent engine work
As usual, I received a clear explanation of the problem and a reasonable price for the repairs. The 2 bags of peanuts were appreciated.

LB
Larry B.
Franklin, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Larry said he liked this business. They were excellent.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Columbia, TN
BMW 323Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Dan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AG
Angie G.
Franklin, TN
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Angie said she liked this facility.
This review was collected via phone interview by Customer Research Inc.

GN
GUNNER N.
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2017
Honest men doing honest work
I always know that the job gets done right here... and I'll always pay a third of what the Buick dealership would charge me.

SN
Steven N.
TN
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2017 Category: Service
Steven said they were supposed to have his vehicle ready on Friday afternoon. They kept it until Monday morning, because they were waiting for a part to arrive.
This review was collected via phone interview by Customer Research Inc.

HN
HEMMY N.
Thompsons Station, TN
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017
Good service
Friendliness and promptiness, very important in customer swervice. Thank you franklin doctor

RM
Ryan M.
Franklin, TN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Ryan said he brought his vehicle into the business to have his bumper repaired. They were able to fix his bumper in under 2 hours and the price was great.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Franklin, TN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017
Repairs 1-3-2017
Their work is above average prices are reasonable and fair

TM
TIM M.
Franklin, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2016
Great Service
Knowledgable, great service!

GH
Glenn H.
Franklin, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Spoke with Glenn's wife. She said the service is good, personal, and prompt.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Franklin, TN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Chris said they did a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Franklin, TN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Pam said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

BF
BRUCE F.
Franklin, TN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2016
Everything was done in a 1st class manner !!!
Incredibly friendly staff, excellent auto repair knowledge with very fair pricing. We found our new Auto Repair home

Displaying Review 141 - 160 of 667 in total