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Franklin Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(398 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

We are a family owned and operated repair shop.We are your cars best friend.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more. We are a family owned and operated repair shop.We are your cars best friend.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more.

Categories
Auto Repair, Firestone Repair Shop, Towing Service
Contact
(248) 626-2080

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
32725 Franklin Road Franklin, MI 48025-1134
Franklin Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(398 Reviews)

GM
gravatar
GEORGE M.
Southfield, MI
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2015
verified customer Verified Customer
Review rescore
My previous review was stated due to frustration. Franklin auto has/is done/doing all it can to repair what may be a problem in the car. The diagnostic code gives a slew of possible problems. FA is trying to perform the least expensive 'fixes' first. I apologize for the previous poor rating.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/25/2015
Disappointed
Twice I had the car evaluated for engine light. Both 'repairs di not work. Air Filter and EGR valve, etc. I hope the next repair is the correct one. I have spent a lot of money on this 'repair as well as others.
Recommended
Darrell a., Owner from Franklin Auto Service responded on 05/02/2015 07:46 AM

Thanks for your business .When we let you know that these items were bad and needed reapir before any more could be done. Sometimes you have other items that may need attention to keep your check engine light off.Thanks for letting us know that after these repairs were done your gas milage improved.
Thanks again

Darrell a., Owner from Franklin Auto Service responded on 05/17/2015 06:12 PM

Thanks George we will always do our best for you.

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