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Franklin Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(398 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

We are a family owned and operated repair shop.We are your cars best friend.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more. We are a family owned and operated repair shop.We are your cars best friend.We do all makes and models of vehicles.We repair anything from your brakes ,steering ,shocks and struts,check engine lights,tires,alignments,and much more.

Categories
Auto Repair, Firestone Repair Shop, Towing Service
Contact
(248) 626-2080

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
32725 Franklin Road Franklin, MI 48025-1134
Franklin Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(398 Reviews)

JW
gravatar
JULIE W.
Franklin, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/13/2013
verified customer Verified Customer
Just o.k.
I visited the service station because there was a message that the car's coolant was low. They did what I asked and checked the coolant, which wasn't low. The next day when I took the car to where I normally have it serviced, they said it was a good thing I brought it in because it was 3.5 quarts low on oil. I didn't ask Franklin to check the oil, but I didn't ask the other service station either.
Not Recommended
Darrell a., Owner from Franklin Auto Service responded on 10/14/2013 09:22 AM

Julie,
I'm very sorry for the problem.We do have a procedure in place to check all the fluids when a car comes in for any service.
I apoligize that yours were overlooked.I will look into this so that it doesn't happen again to anyone else.
Thanks again,
Darrell

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