Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1637 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.0769223/5Overall Rating 4.0769223/5Overall Rating 4.0769223/5Overall Rating 4.0769223/5rating 4.0769223
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
96% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Sussex, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
A++
Fast courteous service A++ all around.

TV
Thomas V.
Newton, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great job
They have very friendly and helpful people. I also didn’t have to wait that long.

Verified Customer
Sussex, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great experience!
FS Hyundai consistently does a great job not only with their technical service but customer service as well. Will continue to go back time & time again.

DM
David M.
Franklin, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Professional and Courteous
I made my appointment on line which is very easy. The Service Team got me in right on time and kept me informed on the status of my service. They have remodeled their waiting area and have a USB charging port in all of the furniture... Great Idea, just bring your USB cable.
Nice touch!

AW
Aliison W.
Newton, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Best Service
They always have appointments if you need your car fixed and they always explain everything in detail!

CB
Carol B.
Sussex, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
1917 Hyundai
ll has been fine.

RB
Robert B.
Branchville, NJ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
recent service
The service was fast and very good. The new décor is very nice.

JS
Julianne S.
Newton, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Kindness of entire staff!
Everyone is always courteous and cheerful! Love that they wash your car and provide a great place to wait and always let you know what you need; never a push to purchase things you don’t need or want. Much appreciated!

Verified Customer
Vernon, NJ
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Oil change
Excellent service

Verified Customer
Newton, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Service.
All service and sales people do a terrific job.

AP
Adrian P.
Glenwood, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Adrian P
The people are great and the service is good

LL
Lee Chun L.
Godeffroy, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Excellent service
An efficient and professional of team, from appointment to start service that fast helpful and friendly. Overall satisfactory, highly recommend.

BH
Barbara H.
Milford, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Good service
Always good friendly service.

EC
Edward C.
Sussex, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/04/2019 Category: Service
A little disappointed
I've always had great service at the dealership until this last visit. Took way to long to get an oil change & tire rotation. Hope this won't happen in the future.
ROBERT F Y., Service Manager from Franklin Sussex Hyundai responded on 03/06/2019

Mr. Cooke,

Thanks for completing the review. I am sorry it took too long to service your vehicle. The car wash may have not been completed because of the weather. Please stop in anytime so we can wash your vehicle. 

Bob Young

Service Manager

973-702-35a00


JS
Jo S.
Middletown, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Very good service
Very good sevice. Prompt and pleasant

RK
Richard K.
Branchville, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
I am not sure what you want meaning title
alwys engaged,interestedin the customer

RR
Robert R.
Milford, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Friendly Service
Service is always done on time , friendly and helpful staff . Will definitely return .

Verified Customer
Highland Lakes, NJ
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Fast Service
Great and fast service

EN
Eileen N.
Rockaway, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Great dealership
Pleasant staff, prompt service

WL
William L.
Franklin, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Dealership Looks Great Since Renovation
Since the recent renovations are finished the dealership looks great and the service department is impressive.
Having the vehicle in the bay after service was nice.