Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 1850 Reviews )

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1176459/5Overall Rating 4.1176459/5Overall Rating 4.1176459/5Overall Rating 4.1176459/5rating 4.1176459
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
96% Would Recommend
Latest Review about 12 hours ago

Reviews


KW
Katherine W.
Sparta, NJ
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Battery
They found my battery wasn't working properly and were able to install a new one, before I got stuck somewhere. Thank you.

LG
Lawrence G.
Port Charlotte, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Highly recommended car care,
Outstanding service and facilities. Work was performed as requested in a timely fashion at a reasonable cost.waiting lounge was very comfortable and thank you for the free car wash.

GL
Gail L.
Middletown, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service
Service completed in a timely manor. Staff courteous & friendly.

CH
Cecilia H.
Goshen, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great service
Awesome service. Will never buy a different vehicle again.

JS
Julianne S.
Newton, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Reminders for service! Service on time with problems shared and fixes done quickly!
See above

CB
Carol B.
Sussex, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Recent Service
As in the past, service was prompt and employees pleasant and helpful. I find out new information (either I didn't know or forgot) every time I need to go. A pleasant experience.,

MD
Maryjane D.
Pompton Plains, NJ
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Service
Excellent service completed in a timely manner

Verified Customer
Milford, PA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2019 Category: Service
Goes beyond helpful.
Because of the distance, I was having my vehicle serviced closer to home. Had continuing problems with tires wearing. They thoroughly checked the entire vehicle and found one part of the alignment was not done causing the wear. So happy they found the problem.

CS
Cheryl S.
Franklin, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Very nice, and very quick!
Service was great. They were done quickly, and provided free wifi, so I could work while I waited.

Verified Customer
Lords Valley, PA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
The most honest place
I am so happy and thrilled to have found a such place where employees work with great integrity and honesty

JD
John D.
Augusta, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2019 Category: Service
Oil change
Did oil change and review engine as requested

NW
Nicholas W.
Middletown, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
They fit me in on my schedule.
Comfortable waiting room

DA
Desiree A.
Stockholm, NJ
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great Service!
Great Service!

Verified Customer
Vernon, NJ
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great Service
Great and quick service

Verified Customer
Lake Hopatcong, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2019 Category: Service
Hyundai
I like this place

CA
Charles A.
Sussex, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
What a great job they did!
Although I came in to service at the end of the day (the dreaded check engine light was on!), the technician checked the car out, gave it a quick test drive, and determined that the fix was simple. Regardless that this was a very minor thing, they jumped on it and solved the problem. I really think most other dealers would have made me make an appointment at a later date, and I would have worried every minute about that glowing light. This caring about their customers is what brings me back time and again to have my car serviced at Franklin Sussex Hyundai. I will tell everyone I know about how good this dealership is!

SB
Sandra B.
Jersey City, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Service, Commitment and Culture
I am always met with a smile, great technical service and the sense that people like what they are doing. Lounge is comfortable, wait is reasonable and service personnel is knowledgeable!

MB
Mary B.
NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Great customer service
Attentive to needs customer. Explain everything. Comfortable wait area

TV
Thomas V.
Newton, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Very good service
Fast and friendly service.

Verified Customer
Slate Hill, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Service Appointment
Very professional and informative. Very satisfied with work done.