96% Would Recommend
Latest Review 5 days ago
Review for Frank's Automotive
TONY M. on 01/13/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Expensive fix, but efficient"
The worker's at Frank's Automotive were nice and got me squared away with new brakes. However, I never heard back about the other 5 or 6 problems I asked about pertaining to the car. I also wasn't told about the discount I would have received for being a Texas State student, so not 5 star service. But this is definitely a place worth mentioning to other students and I will go back soon.
Vehicle: Acura TL
Service Date: 01/09/2016
Review Created: 01/13/2016 07:56 PM
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Frank S. at Frank's Automotive responded on 01/14/2016

Hi Tony,
  I apologize for the inconvenience you have gone through. I will contact the service advisor that worked with you and will let him know your concerns. As far as the discount be sure to mention you are a Texas State student to take advantage of the discount. We truly value your time here as a client and hope to keep servicing your vehicle.

Thank you,

Maribel Tovar
Service Assistant