Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

240 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
92% Business Response
Latest Review 1 day ago

Reviews


NT
NIKIE T.
Briarcliff Manor, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Service
Would highly recommend Fred’s Auto Service. Would not go anywhere else!
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/14/2018

thanks Niki wish everybody was like you, always great seeing you and most of all i love your english accent.

J. Fred Indorf
owner
914-762-1131

KY
Keith Y.
New York
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Keith said he had a positive experience with the business. Everyone was friendly, and they do quality work.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/14/2018

Thank you Keith for the 5 star review on your honda fix
means a lot to me and my wonderful staff.

J. Fred Indorf
owner
914-762-1131

JM
JENNIFER M.
Briarcliff Manor, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Reliable, trustworthy auto repair
Fred's Auto Repair is everything you could ask for - great customer service, fair pricing, and a great location.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

Thanks Jen for the 5 star review on your MDX

J. Fred Indorf
owner
914-762-1131

JS
Jun S.
New York
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018 Category: Service
Jun said the business is convenient.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

thank you Jun.

J. Fred Indorf
owner
914-762-1131

BD
BILL D.
Millwood, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
great service, car ready when expected!!
Great team at Fred's! I trust them to keep my daughter's car safe for her travels!
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

Thanks Bill, great talking to you the other day.

J. Fred Indorf
owner
914-762-1131

PD
Patrick D.
New York
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Patrick said the business did a fantastic job. The price and communication were also good.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

thank you Patrick for the 5 star review on your FX35
we work very hard to be the best

J. Fred Indorf
owner
914-762-1131

SS
Susan S.
Ossining, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Susan said Fred always took care of her, and the business provided fantastic service.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

thank you Susan, we need to that tahoe running well for a long time.

J. Fred Indorf
owner
914-762-1131

SG
Stephanie G.
New York
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Stephanie said the staff are all very nice. They are helpful. They are kind. She likes the office environment, and the staff.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

Thank you Stephanie for the 5 star review on your XC90 Volvo, means a lot to me and my staff

J. Fred Indorf
owner
914-762-1131

SS
STAN S.
Briarcliff Manor, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Great service, as always
All I needed was a new battery, but sometimes a battery is important. They got it replaced on short notice when I really needed it--a real relief.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

As always we are here for you Stan, glad we were able to get you up and running and thanks for the 5 star review.
J. Fred Indorf
owner
914-762-1131


SL
STEPHANIE L.
Ossining, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Honest assessment
I really appreciate the thorough job Christina did in explaining the pluses and minuses of repairing our older car.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 02/03/2018

Thanks Steohanie and yes she is the best, she sometimes explains things to me too, and thanks for the great review.

J. Fred Indorf
owner
914-762-1131

BJ
BILL J.
Briarcliff Manor, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Customer service
We're very appreciative of Christina thoroughly going over every detail of the service and charged amount. Everyone is so very pleasant.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/17/2018

Thanks Bill and Debbie for the 5 star review, always great seeing you.
Sincerely,

J. Fred Indorf
owner
914-762-1131

DT
DIANE T.
Briarcliff Manor, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Prompt & courteous service.
While waiting for my auto inspection to be completed, I was impressed by the the newest addition, Christine, who was most professional and knowledgeable while talking to customers in person or on the phone. A welcome addition.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thanks Diane for the 5 star review and yes Kristina is the best, I also enjoy working with her she makes my job so much easier.

J. Fred Indorf
owner
914-762-1131

AJ
Abel J.
New York
Subaru WRX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Abel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/17/2018

thanks Abel hopefully we can can inpress you to get a 5 star next visit.
Sincerely,

J. Fred Indorf
owner
914-762-1131

TR
TOM R.
Ossining, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
BMW REPAIRS
Using Fred's service two years now. Always a great experience, old schooled business friendly workers and very knowledgeable.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thanks again Tom for the kind words, always a pleasure seeing you.
Sincerely,

J. Fred Indorf
owner
914-762-1131

EH
EDWARD H.
Ossining, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Another great experience with the FARB team.
As usual, a professional, timely, comprehensive completion of my auto needs. These guys (and girl) are truly the best.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

As always Ed thanks, always great seeing you.
Sincerely,

J. Fred Indorf
owner
914-762-1131

SL
STEPHANIE L.
Ossining, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Personal service
It’s always a pleasure! Just recommended to a friend and she was also very happy with the communication regarding the repair her car needed, and the result.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thanks Stephanie for the five star review and also the referal to a friend.
Sincerely,

J. Fred Indorf
owner
914-762-1131

CG
Chris G.
Ossining, NY
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Chris said the service was very nice. The service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thanks Chris for the 5 star review means a lot to me and my crew.

J. Fred Indorf
owner
914-762-1131

DD
DOUG D.
Ossining, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Always a pleasant experience
Thorough, friendly, professional, etc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thanks Doug for the 5 star review.

Sincerely,

J. Fred Indorf
owner
914-762-1131

MT
Merethe T.
New York
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Merethe said this business was courteous, responsive and informative. She was very impressed and satisfied. They were professional.
This review was collected via phone interview by Customer Research Inc.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 01/16/2018

Thank you Merethe for the 5 star review and trusting us with your car.
Sincerely,

J. Fred Indorf
owner
914-762-1131

RP
ROBYN P.
Briarcliff Manor, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
The Best Auto Repair
The people who work there are always a pleasure to deal with...
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 12/27/2017

thank you Robyn for the 5 star review on your car.
always great to see you.

J. Fred Indorf
owner
914-762-1131

Displaying Review 81 - 100 of 240 in total