Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

439 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


KG
Kevin G.
Seville, OH
Jeep Patriot
Verified Customer
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05/30/2018 Category: Service
Kevin said he likes the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Norbert M.
North Royalton, OH
Nissan Sentra
Verified Customer
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05/30/2018 Category: Service
Norbert said the business is efficient. The staff provided good quality service.
This review was collected via phone interview by Customer Research Inc.

RK
Rebekah K.
North Royalton, OH
Toyota Sienna
Verified Customer
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05/03/2018
Great service
I called for a service appointment and was able to get an appointment for the next day. The service was fast and affordable.The owner is kind and friendly to my children. I am so happy we made the switch to this car shop.

Verified Customer
Parma Heights, OH
Chevrolet Equinox
Verified Customer
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04/30/2018
Great service!
I've been bringing my cars here for years and have always had fantastic experiences. The pricing is reasonable and the guys are great folks!

DD
David D.
North Royalton, OH
Chevrolet Cavalier
Verified Customer
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04/27/2018
Friendly Automotive
Very professional and will not gouge you. Depending on what you need your car is usually done the same day. I recommend Friendly Automotive.

DK
Drew K.
Brecksville, OH
Audi A4
Verified Customer
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04/21/2018
Service is outstanding and Matt is honest as can be!
Friend-Lee Auto is great service, honest work all at a fair price!

TL
Terry L.
North Royalton, OH
GMC Pickup
Verified Customer
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04/21/2018 Category: Service
Terry said overall, the staff was very decent to him, but he was a bit upset when the bill went over the amount he asked them not to exceed. He had to come back in for that same work to be readjusted the next day.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
North Royalton, OH
Mercury Grand Marquis
Verified Customer
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04/20/2018 Category: Service
Spoke to June. She said they provide good service. The staff gave her a ride home twice because she forgot to retrieve the garage door opener, for this she is most grateful and happy with their customer service.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Cleveland, OH
Chevrolet Malibu
Verified Customer
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04/19/2018 Category: Service
Stephanie said almost everything was ok with her service. The only issue she had was that because of a misunderstanding her brakes were not repaired and they are starting to go now which she is upset about. The staff did go over everything very well, told her what they did and did good work.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Valley View, OH
Hyundai Sonata
Verified Customer
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04/06/2018 Category: Service
Elaine said she has known this business a long time and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Solon, OH
Lexus ES 300
Verified Customer
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04/01/2018
Drives like a new car again!
Our Lexus which we bought new in 2002 was showing its age with several issues. None of these were serious but the driving experience was annoying at times. We decided to have the car checked out thoroughly and Friend-Lee performed their usual magic. Now the car is such a pleasure to drive again, just like when it was new.

KG
Kevin G.
Seville, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Kevin said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CA
Cody A.
North Royalton, OH
Chevrolet Cobalt
Verified Customer
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03/26/2018 Category: Service
Cody said the service was great. The work was done quickly. The work was cost-effective.
This review was collected via phone interview by Customer Research Inc.

SA
Sue A.
Richfield, OH
Chevrolet Blazer
Verified Customer
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03/26/2018 Category: Service
Spoke with Kevin. He said they go to the business often, and they don't have any problems with the service the staff provides.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Brecksville, OH
Subaru Outback
Verified Customer
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03/21/2018
Bills Outback
Knowlegable, professional work. Very though with my car. Total confidence in their work.

PB
Pat B.
Lakewood, OH
Pontiac Vibe
Verified Customer
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03/21/2018
Wonderful!
My car lost power on Saturday night. I called AAA on Sunday morning thinking I might just need a new battery. No such luck! Had the car towed to Friend Lee Auto and expected that I would need to wait several days to have it repaired. Could not believe it when Matt called me Monday to say the car would be done by 5pm that day.

DS
Donald S.
North Royalton, OH
Saturn VUE
Verified Customer
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03/19/2018 Category: Service
Donald said he still has the problem.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
North Royalton, OH
Mazda CX-9
Verified Customer
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03/19/2018 Category: Service
David said the employees were friendly. They provided the best service.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
Independence, OH
Buick LaCrosse
Verified Customer
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03/12/2018
great
Matt is always ready to service our cars when it is needed.

AG
Anna G.
North Royalton, OH
Pontiac G6
Verified Customer
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03/11/2018
Awesome
Will go to Friend-Lee for all other car issues in the future. Great work, affordable price, and kind interaction.