Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(598 Reviews)

99% Would Recommend
Latest Review 1 day ago

Reviews


LM
Linda M.
North Royalton, OH
Nissan Rogue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Great Service
I've been going to Friend Lee for over 20 years. Always great service. You can trust them to do the job, and not make unnecessary repairs.
JD
Jay D. from Friend-Lee Automotive responded on 07/27/2020

We appreciate your entire family trusting us for so long!


TJ
Tom J.
Cleveland, OH
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Fast friendly service
Took me on short
Notice. Go
The extra mile
JD
Jay D. from Friend-Lee Automotive responded on 07/27/2020

That's because you're super special ;)


MM
Michael M.
Strongsville, OH
GMC Envoy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Michael said that they did an incredible and amazing job. They're pleasant and courteous to deal with.
JD
Jay D. from Friend-Lee Automotive responded on 07/27/2020

As were you Michael!! 


BS
Brian S.
North Royalton, OH
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Brian said the service was great.

BS
Bob S.
North Royalton, OH
GMC Envoy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Bob said there is no hassle and the staff do exactly what he tells them and they get it done.

DS
Dennis S.
Maple Heights, OH
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
the best
they are the best - know what they are doing and they do it right

MR
Marc R.
Brecksville, OH
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Very happy.
They aways do a good job at a fair price.

Verified Customer
North Royalton, OH
Jeep Compass
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2020
Jeep Compass
The only place I take our vehicles yet with this visit expected a call prior to tire rotation once it was determined tires had dry rot.
Jay D. from Friend-Lee Automotive responded on 07/27/2020

You are absolutley right.....very sorry that was overlooked.  Very glad we could take care of the Equinox the following week! Our apologies.


JK
Janice K.
North Royalton, OH
Kia Rio
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020 Category: Service
Janice said the staff are friendly and provide good service.

JD
Jean D.
Aurora, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Friendly, knowledgable and trustworthy
Jason shows genuine concern for your safety on the road and does a thorough job assessing your vehicle and making recommendations that you can trust.
His expertise and trust-worthiness is priceless and greatly appreciated:)
JD
Jay D. from Friend-Lee Automotive responded on 07/27/2020

Thank you so much for that wonderful review!! 


KG
Kevin G.
Seville, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
Kevin said they are established customers and he'd recommend business for service.

CA
Carlson A.
Ohio
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020 Category: Service
Carlson said this business did a good job.

AP
Archna P.
North Royalton, OH
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Friendly service and fair pricing
The staff is always friendly, service is quick and pricing is fair! Highly recommend!

MZ
Mike Z.
North Royalton, OH
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Consistent
Consistent quality service and repairs.

KS
Kenneth S.
Macedonia, OH
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Kenneth said the service was great and he didn't have to wait that long.