Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

452 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


MB
Mary Beth B.
Cleveland, OH
Hyundai Elantra GT
Verified Customer
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07/10/2018
Great Service
As always, Great service at a fair price

RP
Rumesh P.
North Royalton, OH
Toyota Camry
Verified Customer
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07/05/2018 Category: Service
Rumesh said this business was very good,
This review was collected via phone interview by Customer Research Inc.

SO
Susan O.
North Royalton, OH
Ford Police Interceptor
Verified Customer
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06/30/2018
Truck work
Matt is extremely knowledgeable and accurate. We will continue taking our vehicles there. Makes you feel very comfortable.

CC
Christopher C.
Maple Heights, OH
Ford Taurus
Verified Customer
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06/29/2018 Category: Service
Christopher said he liked the price and the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Mogadore, OH
Chrysler Sebring Sdn
Verified Customer
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06/24/2018
Consistent high-quality attentive service for many years.
I keep coming back to Friend Lee, for over twenty years, through six vehicles of my own and at least three vehicles of other members of my family. Quality personal service, quick and accurate diagnosis of what is needed to fix the problem, dependable workmanship.

Verified Customer
North Royalton, OH
Honda CR-V
Verified Customer
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06/22/2018
Friendly and fair price
Had a rear brake job done. They finished within 1 day and charged a very fair price. The mechanic also showed me my old parts and explained how they worked and what went wrong. He even offered to let me keep them. No further issues with the brakes.

AN
Adam N.
Northfield, OH
Buick Encore
Verified Customer
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06/20/2018 Category: Service
Adam said the business provided him with quick service. Matt did good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Plymouth, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Don said he was taken right away and the technician stayed late to get the work done and he really appreciates that. He also said the guy at the front desk was very nice and polite.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
North Royalton, OH
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Kris said the technician has always been fair, and he trusts him.
This review was collected via phone interview by Customer Research Inc.

DZ
Dan Z.
Broadview Heights, OH
Oldsmobile
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Betty. She said she was very satisfied. They were very friendly, outgoing and their price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CA
Carlson A.
Ohio
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Carlson said the staff did everything they were supposed to do, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MZ
Max Z.
North Royalton, OH
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Max said the staff were very polite and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Valley View, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Elaine said she has been a customer of the business for over 20 years, she goes there for everything she needs and she hasn't deviated.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Seville, OH
Jeep Patriot
Verified Customer
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05/30/2018 Category: Service
Kevin said he likes the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

NM
Norbert M.
North Royalton, OH
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Norbert said the business is efficient. The staff provided good quality service.
This review was collected via phone interview by Customer Research Inc.

RK
Rebekah K.
North Royalton, OH
Toyota Sienna
Verified Customer
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05/03/2018
Great service
I called for a service appointment and was able to get an appointment for the next day. The service was fast and affordable.The owner is kind and friendly to my children. I am so happy we made the switch to this car shop.

Verified Customer
Parma Heights, OH
Chevrolet Equinox
Verified Customer
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04/30/2018
Great service!
I've been bringing my cars here for years and have always had fantastic experiences. The pricing is reasonable and the guys are great folks!

DD
David D.
North Royalton, OH
Chevrolet Cavalier
Verified Customer
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04/27/2018
Friendly Automotive
Very professional and will not gouge you. Depending on what you need your car is usually done the same day. I recommend Friendly Automotive.

DK
Drew K.
Brecksville, OH
Audi A4
Verified Customer
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04/21/2018
Service is outstanding and Matt is honest as can be!
Friend-Lee Auto is great service, honest work all at a fair price!

TL
Terry L.
North Royalton, OH
GMC Pickup
Verified Customer
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04/21/2018 Category: Service
Terry said overall, the staff was very decent to him, but he was a bit upset when the bill went over the amount he asked them not to exceed. He had to come back in for that same work to be readjusted the next day.
This review was collected via phone interview by Customer Research Inc.