Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

420 Reviews

98% Would Recommend
Latest Review about 7 hours ago

Reviews


MZ
Matt Z.
Hinckley, OH
Chevrolet Traverse
Verified
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01/23/2018
Trailer Tires
Today I had trailer tires put tires on my utility trailer along with a oil change. I waited for it and it was done in just over an hour.

CA
Carlson A.
Ohio
Ford Super Duty F-350 SRW
Verified
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01/22/2018 Category: Service
Carlson said everything was good.
This review was collected via phone interview by Customer Research Inc.

LM
Lindsay M.
North Royalton, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Lindsay said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DB
Debra B.
North Royalton, OH
Kia Soul
Verified
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01/18/2018
2013 Kia Soul
Matt did excellent job. I went to an event for 4 hours at zero degrees plus wind chill. My car sat outside. Battery was dead and work not start at 11 pm. The battery was 5 years old. Matt test the electrical system found nothing wrong and put in a brand new Delta battery that will work for six years. He didn’t oil change and oil filter. I’m not sure if he rotated the tires it and that’s going to do that. Matt is reasonable and knowledgeable.

TJ
Tom J.
Cleveland, OH
Toyota Highlander
Verified
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01/18/2018 Category: Service
Tom said the staff was courteous, did what they said they were going to do, and for a good price.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
North Royalton, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Chris said he had a good feeling going into this facility. He really appreciates how honest the mechanic was and he appreciated his attention to detail.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Broadview Heights, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
great place
Friendly, honest, helpful, flexible, quality work

DG
Don G.
Brecksville, OH
Buick Regal
Verified
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01/15/2018 Category: Service
Spoke with Joan. She said staff did a good job servicing her vehicle at this business.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Strongsville, OH
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
friend-lee warm enviroment
convenient hours with excellent service thanks again

SO
Susan O.
North Royalton, OH
Ford Police Interceptor
Verified
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01/11/2018
Good shop close to home.😉
Excellent mechanic shop. Matt is well knowledged and listens to what you have to say and the problem gets fixed immediately.

CM
Chris M.
Mogadore, OH
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Great service again
Thank you for quick, efficient, and dependable service.

KG
Kevin G.
Seville, OH
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kevin said he likes the staff, and would recommend them.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
North Royalton, OH
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Larry said he really appreciates the mechanic taking the time to always explain things to him, which also gives him options.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Broadview Heights, OH
Ford Fusion
Verified
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01/09/2018
Execellent work for very fair pricing.
Friend Lee Auto has always given me dependable, honest and reliable work on all my vehicles for the past 32 years.

DS
David S.
Parma Heights, OH
Toyota Camry
Verified
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11/30/2017
Quick, efficient service.
Needed tire repair. They worked me in to their schedule and I was back on the road quickly.

ES
Ed S.
Parma Heights, OH
Ford Taurus
Verified
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11/30/2017
Great mechanics-Great people
Fast, efficient and friendly. I will use them again.

DT
Daniel S. T.
Strongsville, OH
Chrysler PT Cruiser
Verified
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11/29/2017
Great service.
I was impressed with your operation . Clean , organized

JB
Jean B.
Beachwood, OH
Subaru Forester
Verified
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11/28/2017
Ease of setting an appointment and quick and reliable service
This particular visit was a simple oil change and a few filters were overdue to be replaced. Since I do my regular maintenance at Friendlee Automotive they had already had the filters on order from my last visit and my car was finished in no time at all.

CK
Chuck K.
Bedford Heights, OH
Oldsmobile Delta 88
Verified
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11/24/2017 Category: Service
Spoke wish Jeanne. She said the experience was superb. They have used this business for years. The staff is very accommodating and they do not allow anything to fall through the cracks.
This review was collected via phone interview by Customer Research Inc.

KM
Kurt M.
Broadview Heights, OH
Ford Explorer
Verified
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11/23/2017
Tires
We dropped the car off at 8:00 AM for new tires, oil Change, and wipers and Matt was true to his word. We were back by 9:30 AM and the car was ready! Given our busy schedule the day before Thanksgiving it was great to have Friendlee turn around the car so quickly. Thanks Matt!