Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

406 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


DS
David S.
Parma Heights, OH
Toyota Camry
Verified
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11/30/2017
Quick, efficient service.
Needed tire repair. They worked me in to their schedule and I was back on the road quickly.

ES
Ed S.
Parma Heights, OH
Ford Taurus
Verified
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11/30/2017
Great mechanics-Great people
Fast, efficient and friendly. I will use them again.

DT
Daniel S. T.
Strongsville, OH
Chrysler PT Cruiser
Verified
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11/29/2017
Great service.
I was impressed with your operation . Clean , organized

JB
Jean B.
Beachwood, OH
Subaru Forester
Verified
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11/28/2017
Ease of setting an appointment and quick and reliable service
This particular visit was a simple oil change and a few filters were overdue to be replaced. Since I do my regular maintenance at Friendlee Automotive they had already had the filters on order from my last visit and my car was finished in no time at all.

CK
Chuck K.
Bedford Heights, OH
Oldsmobile Delta 88
Verified
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11/24/2017 Category: Service
Spoke wish Jeanne. She said the experience was superb. They have used this business for years. The staff is very accommodating and they do not allow anything to fall through the cracks.
This review was collected via phone interview by Customer Research Inc.

KM
Kurt M.
Broadview Heights, OH
Ford Explorer
Verified
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11/23/2017
Tires
We dropped the car off at 8:00 AM for new tires, oil Change, and wipers and Matt was true to his word. We were back by 9:30 AM and the car was ready! Given our busy schedule the day before Thanksgiving it was great to have Friendlee turn around the car so quickly. Thanks Matt!

GB
Galina B.
Broadview Heights, OH
Nissan Versa
Verified
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11/22/2017 Category: Service
Galina said this business has her vehicle driving fine with no problems.
This review was collected via phone interview by Customer Research Inc.

GS
Gertrude S.
North Royalton, OH
Kia Forte
Verified
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11/15/2017 Category: Service
Gertrude said that the employees are courteous.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
North Royalton, OH
Dodge Pickup
Verified
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11/13/2017 Category: Service
Peter said the service is fast and the staff is courteous.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
Independence, OH
Buick LaCrosse
Verified
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11/11/2017
great
Matt always tries to service our cars when needed.

JT
John T.
Hinckley, OH
Ford Pickup
Verified
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11/09/2017
As always,. Very honest and "friendly" .
Matt and Jason are down to earth but VERY honest businessman. Always going that extra step to make sure you are taken care of in the best possible way.

SA
Seoyan A.
Strongsville, OH
Dodge Pickup
Verified
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11/07/2017 Category: Service
Seoyan said this business does a good and quick job.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
North Royalton, OH
GMC Sierra 1500
Verified
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11/07/2017 Category: Service
Matt said the employees were quick, efficient, and they explained the repairs in detail.
This review was collected via phone interview by Customer Research Inc.

RR
Renee R.
North Royalton, OH
Mercury Milan
Verified
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11/04/2017
The owner is honest and trustworthy
My 16 year old son just bought his first car a few months back. Matt did a through inspection and gave me son a few things to resolve. Recently my sons car had a power steering issue which we thought was going to be thousands. Matt resolved that issue and replaced the battery, fixed his tire and it was $429 a lot less than we planned. He understands a teenager has to pay for this car and is very detail oriented honest and fair. Thank you Matt

AP
Allison P.
Akron, OH
Chrysler Town & Country
Verified
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11/02/2017 Category: Service
Allison said the service was great. She was pleased that the employees were able to service her vehicle the same day she called.
This review was collected via phone interview by Customer Research Inc.

YO
Yvette O.
North Royalton, OH
Honda Accord Coupe
Verified
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10/30/2017 Category: Service
Yvette said the staff was super friendly. They were efficient and they did a really great job.
This review was collected via phone interview by Customer Research Inc.

SS
Sabrina S.
Pepper Pike, OH
Honda CR-V
Verified
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10/29/2017
I call and am able to get an appointment the same day. The customer service is great and Matt always explains what is happening.
5 out of 5

KE
Karl E.
Brecksville, OH
Hyundai Elantra
Verified
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10/28/2017
Superbly Done
Great service---fair pricing---good communication with options and choices and a recommendation of what might be fix to get best bang for the buck.

CV
Cathy V.
North Royalton, OH
Cadillac Seville
Verified
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10/27/2017 Category: Service
Cathy said she won't go anywhere else and she's grateful the business is there.
This review was collected via phone interview by Customer Research Inc.

SB
Sue B.
Brecksville, OH
Mitsubishi Galant
Verified
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10/27/2017 Category: Service
Sue said she is very happy with the service from this business.
This review was collected via phone interview by Customer Research Inc.