Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

452 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


CM
Carol M.
Broadview Heights, OH
Toyota Camry
Verified Customer
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09/09/2017
Family Auto Shop
Very friendly, professional, helpful, and qualified auto shop. Care about the customer and the service they provide.

ES
Ed S.
Parma Heights, OH
Ford Taurus
Verified Customer
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09/02/2017
Friend Lee Automotive North Royalton review - testimonial
Fast and efficient. They fix it right the first every time and are very Fair with their pricing. I highly recommend Friend Lee Automotive repairs.

RP
Roger P.
North Royalton, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Roger said the business had good mechanics. He has never had to take his vehicle back for the same problem.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
North Royalton, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Carolyn said this business was helpful when she went in and everything went smoothly. She did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

RH
Rich H.
Brunswick, OH
Oldsmobile Ninety-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Rich said he told them to store his vehicle in the garage at night. He spent $1,200 and they charged him 50 cents for washer fluid. They also overfilled the transmission fluid.
This review was collected via phone interview by Customer Research Inc.

KI
Kat I.
Roseville, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Kat said the staff was a big help.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Maple Heights, OH
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Mike said he would recommend this business for service. He would like to thank them.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Solon, OH
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
The best vehicle repair/service facility to be found!
We are long-time customers of Friend-Lee (20+ years) and to my knowledge there is no other shop that comes close to the fine and honest service we consistently receive! Matt, Jason, and crew are the BEST!

SS
Seto S.
Broadview Heights, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
The people and services
Good people

BL
Bill L.
Brecksville, OH
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Wjl 370z
Very knowledgeable. Very courteous. Very honest.

MH
Mallorie H.
North Royalton, OH
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Mallorie said this business was quick and they provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JB
Jean B.
Beachwood, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017
Outstanding service keeping an older car running in tip top shape
Friend-Lee Auto has done a fantastic job in keep my 2005 Honda CRV running in great shape. This 12 car is running like a champ and that is due to the preventative maintenance from Jay and Matt as well as affordable replacements for parts that are just worn out.

JJ
Jackie J.
Bedford, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Still the best!!!
Two very talented men who really care about both you and your car. Does not get any better than that..

EB
Elaine B.
Valley View, OH
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Elaine said she has been using this business for 25 years and she has already recommended them to others. They are honest and she trusts them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Melissa L.
Akron, OH
BMW 2 Series
Verified Customer
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08/01/2017
Reliable and good service
I've been a customer of Friend-Lee Auto for years. I've always received great service and the work is always done right. I trust Matt and his team for all my auto needs.

DB
Debra B.
North Royalton, OH
Kia Soul
Verified Customer
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07/31/2017
Good Car Service
Change Oil and looks basic problems. Does not charge for services not needed.

SK
Scott K.
Cleveland, OH
Chevrolet Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/27/2017 Category: Service
Scott said his dashboard is shorted out now and that has never happened before. He said he was treated like some kind of criminal and so was his father. He would not recommend for reasons stated.
This review was collected via phone interview by Customer Research Inc.
Matt D. from Friend-Lee Automotive responded on 08/01/2017

It always seems that the INTOXALOCK breathalizer customers blame everything on the INTOXALOCK!!!!    There are thousands of dash cluster issues out there.....


JW
James W.
Parma, OH
Dodge Journey
Verified Customer
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07/26/2017 Category: Service
James said the business provides really good service and he likes how they organize things.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Ohio
Ford Explorer
Verified Customer
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07/25/2017 Category: Service
Tom said he asked them to do an oil change and they got it done in a timely manner. He likes what they're doing.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Broadview Heights, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2017
Execellent work for very fair pricing.
Matt has always provided me with excellent automotive repairs. The work is done in a timely manner at a reasonable price.