Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

78 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MM
MICHAEL M.
Tucson, AZ
Mazda 626
Verified Customer
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05/08/2019
Great honest service
We take all of our vehicles to Jonathan. The service is reliable and always honest about what the vehicle needs and when it needs to be done.

TL
TERRY L.
Tucson, AZ
Mercury Sable
Verified Customer
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05/07/2019
Everyone is respectful, and keeps me informed.
As before, I would highly recommend this repair shop to everyone. Repairs are done correctly the first time. Any problems and you can call. They will see you even if your don't have an appointment and your issue is of concern to you.
Thank you
Terry

JO
JOSE O.
Tucson, AZ
Hyundai Elantra
Verified Customer
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05/02/2019
Personalized, professional service .
A very professionally run outfit with customer satisfaction provided service in mind. Service done right , affordably, and in a very timely manner. Everything needed for service is explained thoroughly , and understandably- great knowledgable communication . Thanks to all of you!

EJ
ERIC J.
Tucson, AZ
Mercury Sable
Verified Customer
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05/02/2019
Outstanding
Great service, great people. Fast, reliable, and affordable. The only shop I'll go to.

KJ
Kevin J.
Arizona
Honda Accord Cpe
Verified Customer
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05/02/2019 Category: Service
Kevin said the service is always great.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Tucson, AZ
Toyota Highlander
Verified Customer
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04/28/2019
Highlander
Great job as always

MM
MARSHAL M.
Tucson, AZ
BMW 325i
Verified Customer
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04/22/2019
Fantastic Service!
Friendly Automotive consistently goes the extra mile to ensure the right work is down well. The team helps by offering assistance to pick up and drop off while the work is ongoing. The team is up front with costs and with what needs to be done, what should be done, and what is nice to get done.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you for the awesome review!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

HF
HOUSTON F.
Tucson, AZ
Lexus IS 250
Verified Customer
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04/19/2019
Definitely Friendly Automotive
Always extremely satisfied with the attitudes of the employees and the timely fashion they get work taken care of!
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Very Very much!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

DC
DAVID C.
Tucson, AZ
Honda Pilot
Verified Customer
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04/19/2019
Honest, friendly, educated, not pushy
I have been doing business with Jonathan and Leo since 2004. They run and keep a very honest and clean shop. You won't have to worry if they are sneaking one past you, quality honest work. They stand behind their work 100 percent. I have recommended friends and family and in turn they have done so as well. Customer service is their main priority.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you David for the great review!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

DD
DIANE D.
Tucson, AZ
Nissan JUKE
Verified Customer
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04/18/2019
Great place
I always feel good after I leave. I trust the guys there and I have not been able to say that about many mechanics.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Diane, we appreciate your choice in us!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

RT
ROBERT T.
Tucson, AZ
Ford Escape
Verified Customer
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04/16/2019
Job done well
They got me in right away and finished sooner than expected.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Robert!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

MM
Maecia M.
Tucson, AZ
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Maecia said the business is great.
This review was collected via phone interview by Customer Research Inc.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Maecia!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

WM
Wes M.
Tucson, AZ
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Wes said the service provided by this business is honest, reliable and treated him well.
This review was collected via phone interview by Customer Research Inc.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

You're the best Wes!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

LV
LEE V.
Tucson, AZ
Oldsmobile Bravada
Verified Customer
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04/13/2019
An honest place to get your car repaired!!
A great place to get your car repaired!!
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Lee!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

WA
WAYNE A.
Tucson, AZ
Chevrolet Silverado 1500
Verified Customer
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04/10/2019
Great honest customer service
This place is very good and honest with all my automotive needs! 5🌟's for sure!
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Wayne for making the trip to us everytime you come in!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

JC
John C.
Tucson, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you for coming in!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

RM
RYAN M.
Tucson, AZ
Ram 1500
Verified Customer
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04/09/2019
Jonathon and his entire team are amazing
Their work is great, and their service is impeccable. Jonathon has the team replace a broken oil sensor on my truck. The replacement sensor was also bad (not their fault, know problem and part is oem from dealer.) Despite this issue being outside of Jonathan’s control, he refunded me all of his labor costs, the cost of the sensor, and even the cost of his diagnostic inspection. He even reduced cost on an unassociated part of my repair and said this discount was for the hassle of having to go to the dealer to have the broken replacement oil sensor and housing checked again as the replacement part was from my dealer.

Such action is waaaay above and beyond standard mechanic practice. I give t highest recommendation to Friendly’s.
Jonathan R., Owner from Friendly Automotive Service & Repair responded on 04/24/2019

Thank you Ryan, I'll always work hard for my customers!

Jonathan Richards 
Co-Owner Friendly Automotive 
520-989-0672
4195 W Ina Rd

Verified Customer
Tucson, AZ
Kia Sportage
Verified Customer
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04/09/2019
Truly friendly!
Outstanding customer service!
Always accommodating and reasonable.
And Treat you like family. Jonathan and his team of great people go the extra mile to make sure you’re a satisfied customer!

JT
JORDAN T.
Tucson, AZ
Lexus RX 330
Verified Customer
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04/09/2019
Thoughtful personal service every time
Most times when stopping in for service this shop can get the work done the same day. If parts are needed work gets done quickly once parts arrive and that is usually in a day, maybe two. Servivce owners take time explaining options before starting repairs and offer alternatives of factory parts or alternatives based on owner preference. I appreciate this. The waiting room is clean and comfortable if you want to wait or you can opt to use their ride service to get dropped off.

This is a great family garage! I highly recommend them for quality service.

CH
CRAIG H.
Toyota Prius
Verified Customer
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04/05/2019
Great first impression!
They made every effort to get the work done within their estimate and finished the work ahead of schedule.

Displaying Review 21 - 40 of 78 in total