Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1445 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.6451606/5Overall Rating 4.6451606/5Overall Rating 4.6451606/5Overall Rating 4.6451606/5rating 4.6451606
Original
Overall Rating 2.51613/5Overall Rating 2.51613/5rating 2.51613rating 2.51613rating 2.51613
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


VS
Vicky S.
Gray, TN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Hyundai of Johnson City, TN
I recentky received a notice to bring my 2015 Tucson in for a software update. I took it in and was greeted like any other time I stop in for service....a friendly helpful staff. They took great care of my Tucson and had me out of there in no time. I would highly recommend this dealership and the service team!! Plus they are huge animal lovers & thats always a plus!! 🐾
Alycia F. from Friendship Hyundai of Johnson City responded on 03/19/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

DB
Donna B.
Elizabethton, TN
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Friendly and professional
Friendly and professional
Alycia F. from Friendship Hyundai of Johnson City responded on 03/19/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

WS
Walter S.
Johnson City, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
FAST SERVICE
Had my car in for software updates; very fast service. Also, I used the Wash and Detailing - Looks like a NEW Car.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/19/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

BS
Bernard S.
Piney Flats, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellent service
Super service
Alycia F. from Friendship Hyundai of Johnson City responded on 03/18/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

CY
Charles Y.
Butler, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
the best
friendship Hyundai of Johnson city has best service dept. that I have ever dealt with and I have been driving 60 years.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/18/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

TC
Todd C.
Erwin, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Hyundai of Johnson City, Is The Greatest!
The services is great, and everyone is very nice!
Alycia F. from Friendship Hyundai of Johnson City responded on 03/18/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Courteous and Efficient
Friendly,quick and efficient
Alycia F. from Friendship Hyundai of Johnson City responded on 03/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

KL
Kathleen L.
Jonesborough, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent customer service
Excellent customer service
Alycia F. from Friendship Hyundai of Johnson City responded on 03/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Kingsport, TN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Xxx
Xxx
Alycia F. from Friendship Hyundai of Johnson City responded on 03/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Nathan A.
Nathan A. kept me updated as a part was received & installed in time for my weekend getaway. His follow through was excellent.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/13/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

GF
Gary F.
Greeneville, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very Friendly People
Always going the extra mile to make your visit great!!
Alycia F. from Friendship Hyundai of Johnson City responded on 03/13/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

AB
Anna B.
Johnson City, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
The great employees and their dedication to customers
Always a great experience. Can not say enough about Chris. He is wonderful
Alycia F. from Friendship Hyundai of Johnson City responded on 03/13/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

WS
Walter S.
Jonesborough, TN
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Hyundai Service great
Great service, completed in timely manner.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/12/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

FW
F W.
Erwin, TN
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Friendliness and knowledge of staff. Always helpful.
see above
Alycia F. from Friendship Hyundai of Johnson City responded on 03/11/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

VR
Valerie R.
Mountain City, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great job
Love the work
Alycia F. from Friendship Hyundai of Johnson City responded on 03/11/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

MO
Marcella O.
Elizabethton, TN
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service!
The service people always inform me of the work they are doing, and give me the price upfront. The work is always completed in the time they say it will be. My car is very important to me, and I trust them to take great care of it!
Alycia F. from Friendship Hyundai of Johnson City responded on 03/08/2019

hank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JS
Jason S.
Kingsport, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
VERY DEPENDABLE
GREAT DEALERSHIP TO PURCHASE AND SERVICE ALL OF YOUR VEHICLE NEEDS!!
Alycia F. from Friendship Hyundai of Johnson City responded on 03/07/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JM
Johnny M.
Kingsport, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
plesant
very professional 0.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/06/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Gray, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Warranty Work completed
Friendship did a great job completing the work in a timely and convenient fashion.
Alycia F. from Friendship Hyundai of Johnson City responded on 03/06/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great Service Dept
Yes. Very Good Dealership
Alycia F. from Friendship Hyundai of Johnson City responded on 03/05/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500