Friendship Hyundai of Johnson City

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,893 Reviews)

ReScore Reviews™ (53)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
97% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


RR
Randy R.
Jefferson City, TN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
Timely
Had my vehicle done on time.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 11/30/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Blountville, TN
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
3000 Mile Service
Extremely satisfied with my service visit!
Alycia F. from Friendship Hyundai of Johnson City responded on 11/27/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

BM
Bryan M.
Kingsport, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020 Category: Service
Wonderful service and friendly staff
Friendly staff. Great service.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 11/27/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

IC
Ivan C.
Johnson City, TN
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Friendly staff
Friendly staff and waiting room is large enough for social distance.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 11/17/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JH
Jeffrey H.
Johnson City, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
Quality service at a reasonable price
Regular time for service. In and out quick as always.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 11/16/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020 Category: Service
Great service
Been taking the car there since we bought it new. Never had any problems with service or the staff.
Alycia F. from Friendship Hyundai of Johnson City responded on 11/10/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Gray, TN
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020 Category: Service
Great Service!
Great Service...
Good Car
Alycia F. from Friendship Hyundai of Johnson City responded on 11/05/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

CC
Claude C.
Kingsport, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Oops
Doesn't get any better!
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 10/26/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

CC
Claude C.
Kingsport, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Oops
Couldn't get any better!
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 10/26/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

CC
Claude C.
Kingsport, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
Oops
Love this place!

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/23/2020 Category: Service
Oops
Must have the fat finger issue. Meant to mark 5 out of 5. Great service department!
Randall A S. from Friendship Hyundai of Johnson City responded on 10/23/2020

Thank you for completeing this survey. Someone will be in contact with you shortly.


EG
Evelyn G.
Elizabethton, TN
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020 Category: Service
I can trust everything they tell me
Very friendly and helpful staff members
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 10/16/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon

Alycia Faulk
Customer Service Representative
423-461-4500

PB
Pamela B.
Piney Flats, TN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020 Category: Service
AWESOME salesman
Billy was our salesman and he was awesome...Kevin even pitched in to help out
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 09/30/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

PR
Patty R.
Johnson City, TN
2009 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020 Category: Service
Best oil change-Best price
Good people work there.
They do good work.
Good price.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 09/28/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

AE
Arthur E.
Greeneville, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020 Category: Service
Friendley, prioofessional and a great experience
I have bee3n a loyal customer of Friendhip Hyundai for over thirteen years and would not go anywhere else. I have owned about ten Hundais over the years and in my book, there is no other vehicle.
AF
Alycia F. from Friendship Hyundai of Johnson City responded on 09/28/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Surgoinsville, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020 Category: Service
Fast servicecomfo
Comfortable waiting area nice and clean very friendly people
Alycia F. from Friendship Hyundai of Johnson City responded on 09/21/2020

Thank you for your review! We appreciate your feedback, and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500