Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1532 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.6666697/5Overall Rating 4.6666697/5Overall Rating 4.6666697/5Overall Rating 4.6666697/5rating 4.6666697
Original
Overall Rating 2.4848485/5Overall Rating 2.4848485/5rating 2.4848485rating 2.4848485rating 2.4848485
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TC
Todd C.
Erwin, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Hyundai of Johnson City, Is The Greatest!
Johnson City Hyundai just can not be BEAT!!! There the best at "EVERYTHING"!!!

MS
Meagan S.
Johnson City, TN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
fast service
Fast service, good movie on the tv in waiting room.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/13/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

KH
Kyla H.
Gray, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great place
Best customer service around.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/13/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

DC
Danny C.
Johnson City, TN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
The sales and service are great Billy Fisher is very nice and knows a lot about Hyundais
Sales and service
Alycia F. from Friendship Hyundai of Johnson City responded on 06/12/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Gray, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Good Service
communications and service is good.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/12/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

DT
Doris T.
Atkins, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service excellent
Outstanding service with a smile
Very pleased
Alycia F. from Friendship Hyundai of Johnson City responded on 06/11/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JE
James E.
Unicoi, TN
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
oil change
I went in with no appointment and was in and out in less than 30 minutes. Great service. Will be back.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/07/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

SO
Sid O.
Bristol, TN
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
They want to be.
Friendly, helpful personnel, good on-time service, right the first time.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/07/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

FH
Floyd H.
Greeneville, TN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Every one is nice.Facilities are perfect.
Same as above.....
Alycia F. from Friendship Hyundai of Johnson City responded on 06/06/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

GJ
Gregory J.
Johnson City, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Excellent
They get you in and out fast
Alycia F. from Friendship Hyundai of Johnson City responded on 06/04/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

TT
Tony T.
Gray, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019 Category: Service
Friendly and efficient
Friendly staff, amenities are nice, and clean waiting area.
Alycia F. from Friendship Hyundai of Johnson City responded on 06/03/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

BN
Breana N.
Jonesborough, TN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great!
Fast, friendly, and comfortable waiting area.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/31/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JP
John P.
Pennington Gap, VA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Engine replaced under warranty. No questions asked.
Excellent service on my 2014 Elantra needing the engine replaced. Service was top notch and quick. Warranty covered everything. 88K miles and warranty was honored with no questions or confusion.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/31/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

LR
Lynn R.
Blountville, TN
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Pleasant and courteous service, fast too!
Made my appointment online. Was able to drive right in and get it setup for service. The techs were helpful and let me know about current coupons to help me save some money, which I really appreciated.
After my service was completed, I was told that I could just drive right on in and get my oil changed anytime, without an appointment.
Everyone was just so helpful and friendly. People skills are important and the dealership must realize it.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/29/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JB
Jared B.
Johnson City, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Excellent service, as always
Another great visit to my local Hyundai dealership for an oil change and once over. The staff here is always extremely friendly, they are not overly pushy about recommending services or parts and walk you through everything they did when they are finished. I never regret a visit here, because I know that both myself and my car are in good hands! Thanks again!
Alycia F. from Friendship Hyundai of Johnson City responded on 05/29/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

KW
Kenneth W.
Johnson City, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Your staffis great
I usually have a good experience.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/28/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Gray, TN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Repeat customer
I've purchased 2 separate vehicles from Friendship and have had a great experience both times. With my new car I've been using the service department and they have been so kind and helpful.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/28/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

EW
Edward W.
Jonesborough, TN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Good service
The service rep was friendly, courteous and responsive.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/28/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

ES
Elizabeth S.
Gate City, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Fantastic Customer Service
The staff in the service department are respectful, helpful and very courteous. The waiting room is well stocked with water and treats and very comfortable. The bathrooms are very clean.
Alycia F. from Friendship Hyundai of Johnson City responded on 05/28/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JP
Jeffery P.
Hiltons, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Customer service
Always let know what my car needs and takes care of it in a timely matter:)
Alycia F. from Friendship Hyundai of Johnson City responded on 05/24/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500